Rules, Rights & Rites -75
I usually post all important items related to official rulings, union news, and other general matters on my YouTube channels: Yourskayveeyes (English) and Anbudan Kayveeyes (Tamil).
However, due to the recent spate of orders and the high volume of information being received, I have not been able to convert every item into a video. Therefore, I am introducing these new slots to post current matters and updates that have not yet been published on YouTube. This ensures you stay informed on every detail, even if a video hasn't been made yet …………….Kayveeyes
D.O. letter regarding ATM Cards for Post Office Savings Bank Customers:
• The Department of Posts has finalized a new vendor for printing and supplying new ATM cards.
• All preparatory activities for printing ATM cards are complete.
• The dispatch of Instant cards has begun.
• The first batch of Personalized cards will be dispatched upon receipt of indents from Circles.
• Post Offices are directed to place indents for instant cards through Circle CPCs to CPRC, Chennai, following the existing process.
• Indents for Personalized cards should be sent as per the modified process.
• Directions should be issued to all Post Offices to create customer awareness about the availability of ATM cards, encouraging them to visit their nearest Post Office to avail this facility.
• Customers should also be encouraged to opt for Personalized cards.
Process for Personalized Cards
• Personalized cards can be issued by Post Offices upon customer request for new cards or replacements of expired/expiring cards.
• Upon receiving a request, Post Offices should place the request in Finacle using the CCMM menu.
• Post Offices must ensure that KYC (Know Your Customer) information, including the current address, is properly updated before indenting for personalized or replacement cards to prevent non-delivery.
• The ATM PIN for a personalized card will be dispatched separately by registered letter to the ATM Card Holder's address within two days of the ATM card's dispatch.
• Concerned Delivery Post Offices must ensure that ATM Cards and PIN mailers sent via registered letter are delivered only to the ATM Card holders.
• These ATM cards will be activated 24 hours after delivery, and the first transaction can be performed at any ATM kiosk.
(DO No. CBS-25/15/2024-FS-D dated 30.6.2025 )
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