Refresher Questions for Exam Preparation (Set - 3)
I. Post Office Savings Schemes & Accounts
1. If no deposit or withdrawal occurs in an account for 3 continuous financial years, it is treated as? Ans: Silent Account.
2. What is the fee for issuing a duplicate passbook in a Post Office? Ans: ₹ 50.
3. Which scheme can be transferred from one person to another subject to conditions? Ans: National Savings Certificate (NSC).
4. ATM cards will NOT be issued for which types of accounts? Ans: Minor accounts and Joint A accounts.
5. Which type of account does NOT have a maximum limit for deposits per transaction? Ans: Savings Bank (SB) account.
6. A Time Deposit (TD) cannot be withdrawn before the expiry of what period from the deposit date? Ans: 6 months.
7. To whom should a "Suspicious Transaction Report" be filed on the same day? Ans: Head of the Division.
8. What is the maximum number of TD accounts a customer can open? Ans: No limit.
9. How is interest for a TD account calculated and paid? Ans: Calculated quarterly, paid annually.
10. A Sukanya Samriddhi Account (SSA) can be closed prematurely after how many years of opening, subject to conditions? Ans: 5 years.
II. Mail Delivery & Article Handling
11. How often should the Head of the Office examine the complaints and suggestion book?
o Ans: Daily.
12. If an article is reposted at the place of delivery with a revised address but without being opened, it is treated as? Ans: Redirected article.
13. An insured article addressed to a minor is always delivered to? Ans: The person in whose care the minor is living, who must attest the minor's signature.
14. In the case of a Money Order lost after payment, the office of payment must certify payment in which memo? Ans: Memo of Admission of Payment.
15. Who must open the account bag received from a Sub Office (SO)? Ans: The Treasurer in the presence of the Sub Accounts PA.
16. Under which document are explanations called for by the Superintendent delivered to Sorting Assistants? Ans: Guidance book.
17. What should be done with TB orders received from the Superintendent? Ans: Pasted in the Guidance book.
18. How often must Overtime Allowance (OTA) bills be prepared and submitted by record officers? Ans: Every 4 weekly cycle.
19. What is the preservation period for arrangement registers of RMS offices? Ans: 10 years.
20. How should the key to a cage TB be forwarded? Ans: In a sealed cover.
III. Postal Rules & Procedures
21. An officer of what minimum rank is required to set or reset a Franking machine? Ans: Public Relations Inspector.
22. Where should a postage stamp be affixed on an article? Ans: On the right top corner.
23. If a local Post Office does not provide Post Box facilities, can a customer use one in another office in the same town? Ans: Yes, irrespective of their delivery jurisdiction.
24. Can insured articles for students in educational institutions be delivered to the Head of the Institution? Ans: Yes, if approved by the Head of the Circle on execution of an Indemnity Bond.
25. How long are instructions regarding a change of address valid? Ans: Three months.
26. What is the time limit for filing a complaint regarding damage to a registered article? Ans: 3 months from the date of posting.
27. Is the transmission of living creatures by post generally prohibited? Ans: True, except for live bees.
28. Can perfumes be transmitted via Inland Post? Ans: No, they cannot be transmitted by post.
29. What is the time limit to apply for an attested copy of a receipt signed by the addressee? Ans: Six months from the date of delivery.
30. What can Philatelic Deposit Account holders place standing orders for? Ans: Commemorative stamps, First Day Covers, and Collectors Packs.
IV. Foreign Post & Customs
31. What is the detention period for undeliverable foreign articles at the office of delivery? Ans: It differs from country to country based on internal regulations of the destination.
32. How is undeliverable foreign mail normally returned? Ans: Surface mail.
33. What are the prescribed minimum and maximum weights for a Bulk bag? Ans: 5 Kg and 30 Kg.
34. Under what condition can living insects (including eggs) be imported by post? Ans: Accompanied by a certificate of freedom from disease granted by an entomologist of the country of origin.
35. By what means are plants allowed to be transmitted from foreign countries? Ans: Parcel only.
36. In which scenario is no compensation paid for a foreign parcel? Ans: If it contains prohibited items or was seized by the legislation of the passing country.
37. What is the time limit for enquiries regarding foreign letter or parcel mail? Ans: One year from the day following the day of posting.
38. Which department deals with complaints regarding the assessment of customs duty? Ans: Customs Department.
39. Which offices can issue receipts for customs duty paid? Ans: Foreign Post Offices and Head Post Offices.
40. Which item CANNOT be transmitted via foreign small packets? Ans: A book with a handwritten poem on the eve of a birthday.
V. IT Modernization (IT 2.0 & DARPAN)
41. Which entity is responsible for the development of IT 2.0 for the department? Ans: Centre for Excellence in Postal Technology (CEPT).
42. Which device is NOT supplied to Branch Offices (BOs) under IT 2.0? Ans: Signature scanners.
43. What does the acronym DARPAN stand for? Ans: Digital Advancement of Rural Post offices for a New India.
44. What type of biometric authentication is primarily used in DARPAN devices? Ans: Biometric devices.
45. What is the primary liability of the Post Office according to the Universal Postal Convention? Ans: Loss of Registered Articles.
46. What is the purpose of an advice of non-delivery for a foreign parcel? Ans: To enable the sender to give fresh instructions regarding the parcel.
47. Which type of article should NOT contain communications to anyone other than the addressee? Ans: Printed papers.
48. Which freedom fighter is associated with the HSRA? Ans: Bhagat Singh.
49. In which year was the first Indian postage stamp issued? Ans: 1852.
50. Who is the current Minister of Communications in India? Ans: Shri Jyotiraditya Scindia.
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