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IP Exam Daily Spark: Day 15 Consumer Protection Act, 2019

 IP Exam Daily Spark: Day 15

Objective Questions for Inspector Posts Departmental Exam

Consumer Protection Act, 2019


81. An "unfair contract" is a contract between a manufacturer or trader or service provider and a consumer, having such terms which cause:

 A) Significant change in the rights of such consumer. B) Insignificant change in the rights of such consumer. C) No change in the rights of such consumer. D) A negative change in the rights of such consumer. Answer: A) Significant change in the rights of such consumer.

82. Where an appeal to the State Commission is filed after the period of 45 days, it may entertain the appeal if: 

A) The State Commission is satisfied that the appellant had a reasonable excuse for the delay. B) The State Commission is satisfied that the appellant had a sufficient cause for not being able to file the appeal within the said period. C) The State Commission is satisfied with the reasons recorded in writing by the appellant for the delay. D) The State Commission is satisfied that the delay was due to an act of God. Answer: B) The State Commission is satisfied that the appellant had a sufficient cause for not being able to file the appeal within the said period.

83. The Central Authority has the power to recall goods or withdraw services that are: 

A) Hazardous to life and safety. B) Found to be defective. C) Found to be deficient. D) Spurious. Answer: A) Hazardous to life and safety.

84. A complaint shall be instituted in a District Commission where the opposite party: 

A) Resides or carries on business. B) Has a branch office. C) Personally works for gain. D) All of the above. Answer: D) All of the above.

85. What is the time period for an appeal to the National Commission against an order of the Central Authority? 

A) 30 days B) 45 days C) 60 days D) 90 days Answer: A) 30 days

86. A "defect" in a product can be a shortcoming in its: 

A) Quality B) Quantity C) Purity D) All of the above Answer: D) All of the above

87. The term "direct selling" means marketing, distribution, and sale of goods or provision of services through a network of sellers, other than through:

 A) Online platform B) A permanent retail location C) Tele-shopping D) Multi-level marketing Answer: B) A permanent retail location

88. Who is responsible for promoting and protecting consumer rights in a district?

 A) The State Council B) The District Council C) The Central Authority D) The State Commission Answer: B) The District Council

89. The Central Authority can conduct an inquiry or investigation into violations of consumer rights on: 

A) A complaint received B) The directions from the Central Government C) Suo motu D) All of the above Answer: D) All of the above

90 . The term "injury" in the context of product liability means any harm whatever illegally caused to any person, in:

A) Body or mind B) Property C) Body, mind, or property D) Mind or property Answer: C) Body, mind, or property

91. What is the time limit for an appeal to the Supreme Court from an order of the National Commission

A) 30 days B) 45 days C) 60 days D) 90 days Answer: A) 30 days

92. What is the fine for a manufacturer or service provider for a subsequent offence of causing a false or misleading advertisement?

 A) Fine up to ₹10 lakh B) Fine up to ₹20 lakh C) Fine up to ₹50 lakh D) Fine up to ₹1 crore Answer: B) Fine up to ₹50 lakh

93. An appeal from the State Commission to the National Commission shall not be entertained unless the appellant has deposited: 

A) 25% of the ordered amount B) 50% of the ordered amount C) 75% of the ordered amount D) 100% of the ordered amount Answer: B) 50% of the ordered amount

94. The Consumer Protection (Mediation) Rules, 2020 came into force on: 

A) July 15, 2020 B) July 20, 2020 C) August 9, 2019 D) July 17, 2020 Answer: B) July 20, 2020

95. A "consumer" includes a person who buys goods through:

 A) Offline or online transactions B) Tele-shopping C) Direct selling D) All of the above Answer: D) All of the above

96. The President of a District Commission shall be a person who is qualified to be a:

 A) Judge of a High Court B) Judge of a District Court C) Chief Judicial Magistrate D) Civil Judge Answer: B) Judge of a District Court

97. The President and members of a State Commission are appointed by the:

 A) Central Government B) State Government C) Supreme Court D) President of India Answer: B) State Government

98. The objects of the Central Council shall be to render advice on the promotion and protection of the: 

A) Producer's rights B) Trader's rights C) Consumer's rights D) All of the above Answer: C) Consumer's rights

99. The jurisdiction of the National Commission includes hearing appeals against the orders of: 

A) Any District Commission B) Any State Commission C) The Central Authority D) Both B and C Answer: D) Both B and C

100. The Consumer Protection Act, 2019, applies to: 

A) Goods B) Services C) Both goods and services D) Only goods and not services Answer: C) Both goods and services


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