Rules, Rights & Rites -110
I usually post all important items related to official rulings, union news, and other general matters on my YouTube channels: Yourskayveeyes (English) and Anbudan Kayveeyes (Tamil).
However, due to the recent spate of orders and the high volume of information being received, I have not been able to convert every item into a video. Therefore, I am introducing these new slots to post current matters and updates that have not yet been published on YouTube. This ensures you stay informed on every detail, even if a video hasn't been made yet …………….Kayveeyes
Standard Operating Procedure (SOP) for the New Franchisee Scheme 2.0, issued on 11.12.2025)
• A revamped initiative by the Department of Posts to expand its market share in the Courier, Express, and Parcel (CEP) sector using the APT 2.0 technological platform.
• To capture the growing demand in e-commerce and document business.
• Leveraging the Advance Postal Technology (APT 2.0) for seamless and efficient operations.
• Providing a uniform process for onboarding, operations, and monitoring performance.
• Individuals, institutions, organizations, and entities like small shop owners, kiosks, and insurance agents are eligible.
• Applicants must be at least 18 years old and have passed the 10th standard (Matriculation).
• Applications are submitted online via the Department's portal. Selection is based on a point-based system (Age, Education, Location, and Business Plan).
• A minimum security deposit is required (refundable upon termination) to ensure financial commitment.
• Franchisees are authorized to book Registered Posts, Speed Posts, and Parcels. They are not authorized to handle Savings Bank or PLI services under this specific scheme.
• Postage and charges are collected as per Department rates. Franchisees must use the Self-Service Portal and maintain a pre-funded wallet for transactions.
• Consignments must be handed over to a designated "Link Office" for further processing and dispatch.
• Franchisee: Responsible for booking, data upload to the DoP server, maintaining records, and managing customer complaints.
• Link Office: Responsible for receiving picked-up consignments, verifying data, and ensuring the final dispatch into the postal network.
• Divisional Head: Overlooks the selection, issuing the license (valid for 3 years), and monitoring overall performance.
• Franchisees use a dedicated module/portal for booking and tracking.
• Mandatory use of a Laminated Photo Identity Card provided by the Department during business hours.
• Requirement to upload pick-up data directly to the Department's server for real-time tracking.
• The scheme operates on a commission basis for every booking made.
• Specific percentages are defined for different services (Speed Post vs. Registered Post), providing a revenue-sharing model that incentivizes high-volume booking.
• Regular checks by Sub-Division or Divisional heads to ensure adherence to SOP.
• The license can be cancelled for violations such as overcharging, poor service quality, or failure to upload data.
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