Postman Exam Materials - 4
DELIVERY
35. Definition. –
· The delivery of a postal article at the house or office of the addressee or to addressee or his servant or agent or other person considered to be authorized to receive the article according to the usual manner of delivering postal articles to the addressee is deemed to be delivered to the addressee under the Post Office Act.
36. Delivery of registered articles –
· No registered articles will be delivered to the addressee unless and until he or his agent authorized signed a receipt for it, by the postman who delivers the registered article.
37. Refusal of registered articles presented for delivery –
· If the addressee, while refusing of the registered article, makes an application in writing for the detention of the article or if the addressee is not found at the address given on the article, the article shall be detained in the post office for a period not exceeding 7 days from the date of its presentation.
· If the addressee fails to take delivery of the article from the post office within the said period of seven days, the article will be returned to the office of posting for delivery to the sender.
· The remark 'Refused' will be recorded on the article if the addressee fails to take delivery after requesting for detention.
38. Special procedure for delivering registered articles to firms etc. –
· Registered articles for delivery to Firms, etc., are entered in a special list in duplicate who will be required to sign the upper copy in token of receipt.
· No individual receipts will be prepared.
39. Delivery of registered articles addressed to pardanashin women –
· When the addressee of a registered or an insured article is a pardanashin woman, her signature (or mark, if she is illiterate) will have to be attested by a respectable witness, and the article will be delivered to the witness.
· When the witness is not personally known to the postman, he or she must before taking delivery of the article, be identified and the person who identifies him (or her) will be required to sign the receipt and acknowledgement as a witness to the delivery of the article.
40. Delivery of damaged registered article of the letter and parcel mail. –
· When aregistered article of the letter mail or a parcel is received in a damaged condition, a notice will be sent to the addressee requesting him to attend the post office within seven days in the case of inland articles and fifteen days in the case of foreign article to take delivery.
· This notice will have to be produced at the Post Office before delivery.
41. Delivery of parcels and period of their detention at the office of delivery –
· A parcel which does not exceed 10 Kg. in weight (except Value-payable parcel will be issued for delivery only once.
· It will not be issued again for delivery.
· A notice of arrival of the parcel will, be issued at the next delivery through the postman.
· A parcel weighing above 10 kilograms in weight will be delivered only at the post office window.
· If fail to take delivery within seven days from the date of the notice, the parcel will be treated as “Unclaimed”.
42. Delivery of insured articles. –
· An article insured for any sum not exceeding Rs. 500 will be delivered in the ordinary manner.
· An article insured for more than Rs. 500 will be delivered only at the Post Office window, intimation of arrival being sent by the post office to the addressee.
· If the outward appearance of the cover gives rise to suspicion of tampering, he should arrange to open the article in the presence of the postmaster, and to have its contents entered in an inventory which will be prepared in duplicate and must be signed by the addressee.
· One copy of the signed inventory will be forwarded by the post office to the sender with unsigned acknowledgement attached to it.
· When an insured article issued for delivery, it will not be sent out a second time; an intimation of its arrival will be made over to him.
43. Delivery of V.P. articles. –
· If the amount to be recovered exceeds Rs. 100 an intimation will be sent to the addressee.
· Such article will be delivered at the post office on payment of the amount.
· If the amount does not exceed Rs. 100, the article will be delivered by the postman at the addressee's residence on payment of the amount.
· If the amount exceeds Rs.25 and the delivery is to be made by village postman/ ED, the article is delivered at the post office.
44. Delivery of articles on which Customs duty is due –
· It is to be recovered, in excess of Rs. 50, articles are delivered at the PO window/ Presidency and all First Class head Offices, this limit is fixed at Rs. 100.
45. Delivery fee. –
· Small packets received from foreign countries are charged on delivery, a delivery fee.
46. Arrangements for delivery of over-value articles at no-delivery town post offices.
· Superintendents of Post Offices are authorized to empower no-delivery town post offices to deliver such articles at the window.
47. Payment of Money Orders –
· The payment of a money order will be made at the address of the payee.
· The coupon should be retained by the payee.
· If the money order is payable to a person who is not permanently residing within the jurisdiction or personally not known to the postmaster or any of his subordinates, the money order will be paid only on satisfactory proof of the identity of the claimant.
· Special arrangements are available at important POs for the payment of money orders by cheque or postal pay order or by book adjustment in the case of firms, business houses, Government offices, etc.
· A money order exceeding Rs. 2000 is not paid by the Village Postman and intimation will be given.
48. Duties of postmen and other delivery agents. –
· They are forbidden to deliver any article due to the Post Office, whether on account of postage, customs duty, or on any other account without receiving immediate payment of the amount due, or to deliver any registered or insured letter or parcel without obtaining the signature of the addressee.
· They are also forbidden to deviate from their prescribed beats, and cannot, therefore, be required to call again to receive payment of sums due.
· They are not bound to give change.
49. Delivery of articles at Post Office without a delivery agent. –
· In the case of small post offices in the rural areas the postmaster will deliver the registered and unregistered article and insured articles, and pay money orders.
50. Refusal of articles. –
· The addressee of an article is not bound to pay the amount due on it to the Post Office if he does not want to take delivery of it.
· In this case the word “Refused” will be written by the Postman across the cover.
51. Obligation to pay charges. –
· One must pay the due amount for taking delivery.
· Any complaint of overcharge should be made to the postmaster of the office of delivery to whom the article should be taken before being opened.
52. Remedy of post office for recovery of charges due. –
· If a person, after taking delivery of an article on which any postage or other sum or customs duty is payable, refuses to pay the amount marked as due, it will be recovered from him in the same way as a fine imposed under the Post Office Act.
· Post Office has further the power of withholding any article addressed, to him till payment not being on India Government Service.
53. Articles maliciously sent unpaid. –
· If any article has been maliciously sent for the purpose of annoying the person, he may remit the amount of postage charged upon it.
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