IP Exam Daily Spark: Day 12 Consumer Protection Act, 2019

 IP Exam Daily Spark: Day 14
Objective Questions for Inspector Posts Departmental Exam
Consumer Protection Act, 2019

61. What is the purpose of the Central Consumer Protection Authority (CCPA)?
 A) To regulate matters relating to violation of rights of consumers. B) To prevent unfair trade practices. C) To promote, protect and enforce the rights of consumers as a class. D) All of the above. Answer: D) All of the above.

62. Who has the power to suspend or cancel the license of a person convicted of an offence related to manufacturing, selling, etc. of spurious goods?
 A) The Central Authority B) The court C) The District Collector D) The District Commission Answer: B) The court

63. The Consumer Protection Act, 2019, extends to:
 A) The whole of India B) The whole of India except the State of Jammu and Kashmir C) The whole of India except certain specified territories D) Only to the Union Territories of India Answer: A) The whole of India

64. Who is not included in the definition of a "consumer"? 
A) A person who buys goods for a consideration. B) A person who obtains goods for resale. C) A person who avails of a service for a consideration. D) A beneficiary of a service who avails it with the approval of the person who hired it. Answer: B) A person who obtains goods for resale.

65. A "complaint" in writing can be made by a complainant for obtaining any relief provided by the Act, including an allegation that

: A) The goods bought suffer from one or more defects. B) The services hired suffer from any deficiency. C) A trader has adopted an unfair trade practice. D) All of the above. Answer: D) All of the above.

66. The Central Authority can prohibit an endorser from making an endorsement for a period which may extend to three years for every subsequent contravention of a misleading advertisement. 

A) True B) False Answer: A) True

67. What is the minimum number of meetings a District Council must hold every year? 

A) At least one meeting B) Not less than two meetings C) At least three meetings D) As and when necessary Answer: B) Not less than two meetings

68. Who can file a complaint before the District Commission? 

A) A consumer B) Any recognized consumer association C) One or more consumers having the same interest D) All of the above Answer: D) All of the above

69. An appeal from the State Commission to the National Commission shall be filed within a period of: 

A) 30 days B) 45 days C) 60 days D) 90 days Answer: A) 30 days

70. The definition of "goods" under the Act includes: 

A) Movable property and "food" as defined in the Food Safety and Standards Act, 2006. B) All types of property, both movable and immovable. C) Services provided by a person. D) Only consumer durables. Answer: A) Movable property and "food" as defined in the Food Safety and Standards Act, 2006.

71. What does "misleading advertisement" in relation to a product or service NOT include? 

A) An advertisement that falsely describes the product. B) An advertisement that gives a false guarantee. C) An advertisement that deliberately conceals important information. D) An advertisement that accurately represents the product. Answer: D) An advertisement that accurately represents the product.

72. The term "product liability" means the responsibility of a product manufacturer or product seller to: 

A) Compensate for any harm caused to a consumer by a defective product. B) Refund the price of a defective product. C) Replace a defective product. D) All of the above. Answer: A) Compensate for any harm caused to a consumer by a defective product.

73. What is the jurisdiction of a State Commission for a complaint where the value of the goods or services paid as consideration exceeds one crore rupees but does not exceed? 

A) ₹2 crore B) ₹5 crore C) ₹10 crore D) ₹20 crore Answer: C) ₹10 crore

74. The term "unfair trade practice" includes:

 A) Refusing, after selling goods or rendering services, to take back defective goods and refund the consideration. B) Permitting the sale of goods knowing they do not comply with prescribed standards. C) Hoarding or destruction of goods which raises the cost. D) All of the above. Answer: D) All of the above.

75. What is the penalty for a person who publishes or is a party to the publication of a misleading advertisement? 

A) A penalty which may extend to ₹10 lakh B) A penalty which may extend to ₹20 lakh C) A penalty which may extend to ₹50 lakh D) A penalty which may extend to ₹1 crore Answer: A) A penalty which may extend to ₹10 lakh

76. Who is the head of the State Commission? 

A) The Chief Commissioner B) The President C) The Chairperson D) The Director-General Answer: B) The President

77. The objects of every State Council shall be to render advice on the promotion and protection of consumer rights within the:

 A) District B) State C) Country D) Region Answer: B) State

78. The term "mediation" refers to the process by which a mediator mediates the: 

A) Civil disputes B) Criminal disputes C) Consumer disputes D) All types of disputes Answer: C) Consumer disputes

79. The Central Government may, by notification, establish a Central Consumer Protection Authority to regulate matters relating to: 

A) Unfair trade practices B) False or misleading advertisements C) Violation of rights of consumers D) All of the above Answer: D) All of the above

80. In case of a consumer's death, who can file a complaint? 

A) Only a legal heir B) Only a legal representative C) Legal heir or legal representative D) The Central Authority on behalf of the deceased Answer: C) Legal heir or legal representative