IP Exam Daily Spark: Day 12
Objective Questions for Inspector Posts Departmental Exam
Consumer Protection Act, 2019
Objective Questions for Inspector Posts Departmental Exam
Consumer Protection Act, 2019
21. Who is the ex-officio Chairperson of the Central Consumer Protection Council?
A) The Prime Minister of India B) The Minister-in-charge of the Department of Consumer Affairs in the Central Government C) The Chief Justice of India D) The President of India Answer: B) The Minister-in-charge of the Department of Consumer Affairs in the Central Government
22. How many meetings must the State Council hold every year?
A) At least one meeting B) Not less than two meetings C) At least three meetings D) As and when necessary Answer: B) Not less than two meetings
23. The headquarters of the Central Authority shall be located at:
A) New Delhi B) Any place in India as the Central Government may decide C) Any place in the National Capital Region of Delhi D) Any place in the National Capital Region of Delhi and it shall have regional offices in any other place in India as the Central Government may decide. Answer: C) Any place in the National Capital Region of Delhi
24. Which of the following is NOT a ground for a complaint under the Act?
A) The goods bought suffer from one or more defects. B) The services hired suffer from a deficiency. C) A trader has charged a price that is lower than the agreed price. D) An unfair contract has been adopted by a trader. Answer: C) A trader has charged a price that is lower than the agreed price.
25. A "misleading advertisement" is an advertisement which:
A) Falsely describes the product or service. B) Gives a false guarantee to the consumers. C) Deliberately conceals important information. D) All of the above. Answer: D) All of the above.
26. The term "spurious goods" means:
A) Goods which are falsely claimed to be genuine. B) Goods which do not comply with prescribed standards. C) Goods which are counterfeit. D) Goods which are harmful to the consumer. Answer: A) Goods which are falsely claimed to be genuine.
27. What is the time limit for a trader to take back or withdraw defective goods or refund the consideration, in the absence of a stipulated period?
A) 15 days B) 30 days C) 45 days D) 60 days Answer: B) 30 days
28. Who can prefer an appeal to the Supreme Court against an order of the National Commission?
A) Only a complainant B) Any person aggrieved by the order C) The Central Government D) The Central Authority Answer: B) Any person aggrieved by the order
29. The Consumer Protection Act, 2019, repeals which previous Act?
A) Consumer Protection Act, 1986 B) Consumer Protection Act, 1990 C) The Sale of Goods Act, 1930 D) The Indian Contract Act, 1872 Answer: A) Consumer Protection Act, 1986
30. What is the fine for non-compliance with the directions of the Central Authority under sections 20 and 21?
A) Fine which may extend to ₹10 lakh B) Fine which may extend to ₹20 lakh C) Fine which may extend to ₹50 lakh D) Fine which may extend to ₹1 crore Answer: B) Fine which may extend to ₹20 lakh
31. The term "electronic service provider" includes:
A) Any online marketplace or online auction sites. B) A tele-shopping channel. C) A direct selling company. D) A physical retail store. Answer: A) Any online marketplace or online auction sites.
32. Who is the ex-officio Chairperson of the District Consumer Protection Council?
A) The Minister-in-charge of Consumer Affairs in the State Government B) The Collector of the district C) The President of the District Commission D) The Director-General of the Central Authority Answer: B) The Collector of the district
33. An appeal against the order of the State Commission to the National Commission shall be heard as expeditiously as possible and every endeavor shall be made to dispose of the appeal within:
A) 60 days from the date of its admission B) 90 days from the date of its admission C) 120 days from the date of its admission D) 180 days from the date of its admission Answer: B) 90 days from the date of its admission
34. Who has the power to review a consumer dispute which is pending before or has been decided by any State Commission, where it appears that such State Commission has exercised a jurisdiction not vested in it by law?
A) The Central Authority B) The National Commission C) The Supreme Court D) The High Court Answer: B) The National Commission
35. A "consumer" as per the Act includes a person who:
A) Buys goods for resale. B) Hires services for any commercial purpose. C) Obtains goods for a consideration and uses them for earning his livelihood by means of self-employment. D) All of the above. Answer: C) Obtains goods for a consideration and uses them for earning his livelihood by means of self-employment.
36. The Central Government may, by notification, appoint different dates for different provisions of this Act
A) True B) False Answer: A) True
37. What is the maximum number of official or non-official members that can be nominated by the Central Government to the State Council?
A) Not exceeding five B) Not exceeding ten C) Not exceeding fifteen D) Not exceeding twenty Answer: B) Not exceeding ten
38. The District Commission shall have the power to hear a complaint where the consideration paid for the goods or services is up to:
A) ₹20 lakh B) ₹50 lakh C) ₹1 crore D) ₹2 crore Answer: C) ₹1 crore
39. In a product liability action, a product manufacturer shall not be liable for failure to warn about a danger which is:
A) Unsafe B) Obvious or commonly known to the user C) Not mentioned in the manual D) Resulting from a manufacturing defect Answer: B) Obvious or commonly known to the user
40. What is the penalty for a product manufacturer, who manufactures, sells, or stores for sale, or distributes or imports, spurious goods which results in the death of a consumer?
A) Imprisonment for a term not less than five years but may extend to imprisonment for life. B) Imprisonment for a term not less than seven years but may extend to imprisonment for life and a fine which shall not be less than ₹10 lakh. C) Imprisonment for a term not less than ten years but may extend to imprisonment for life and a fine which shall not be less than ₹20 lakh. D) Imprisonment for a term which may extend to ten years and a fine of ₹10 lakh. Answer: B) Imprisonment for a term not less than seven years but may extend to imprisonment for life and a fine which shall not be less than ₹10 lakh.
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