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Reaching the unreachable area of rules
Q&A regarding closure of account's
1. Whether passbooks need to be attached with closure vouchers for C class office and A/B class offices working in single handed?
No the closed passbook should return to the depositor after obtaining the remark as “The closed Passbook returned to me” under the heading’ Acquittance’. The remark “Account closed” should also be made on the first page of the Passbook and all unused pages in red ink.
2.What is the disposal of ATM card and unused cheque leaves if collected from depositor while closing SB account.
All unused cheques and ATM Cards are collected by Counter PA if any should be sent to SBCO.
3.What is the procedure if the depositor requests for Closure of Account in the office other than the office where the account was originally opened?
The depositor may be asked to fill the form for Transfer of Account along with KYC documents with prescribed fee, after transfer of account through concerned Head Post Office account can be closed, the account transfer Form and KYC documents should be sent to SBCO along with Account closure Form. In such cases PAYMENT SHOULD NOT MADE BY CASH.
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