Question Bank – Q& A on the topic of PO Guide Part – I -12
1. If an addressee formally requests the Post Office to redirect an article due to a change in residence, what is the outcome?
a) The request is always denied. b) The item may be redirected. c) The item is returned to sender. d) The addressee must physically pick up the item.
**Answer: b) The item may be redirected.**
2. When current occupants inform delivery personnel of an addressee's relocation, under what condition can the item be delivered to the alternate address?
a) Immediately without verification. b) Only if the new address is in a different city. c) After verification. d) Never, it must be redirected formally.
**Answer: c) After verification.**
3. For mails addressed to Defence Services Personnel, what particular should NOT be added to "Care of 56 A.P.O." or "99 A.P.O."?
a) Rank b) Name c) Unit d) Any post town
**Answer: d) Any post town**
4. Items addressed to the CVC or CVOs with specific superscriptions may be accepted without the sender's name and complete address. Which of the following is one of those superscriptions?
a) "Confidential Mail" b) "PIDPI Complaint" c) "Urgent Delivery" d) "Official Business"
**Answer: b) "PIDPI Complaint"**
5. What is the fundamental requirement for the address on an international item to ensure easy transmission and delivery?
a) It must be handwritten. b) It must be in the language of the destination country only. c) It must be precise, complete, and legible. d) It must include the sender's mobile number.
**Answer: c) It must be precise, complete, and legible.**
**Answer: c) It must be precise, complete, and legible.**
6. Both the sender's and addressee's addresses on international items must be written in:
a) The language of the destination country only. b) Roman letters and Arabic numerals. c) Any legible script. d) Capital letters only.
**Answer: b) Roman letters and Arabic numerals.**
**Answer: b) Roman letters and Arabic numerals.**
7. The name of the destination place and country/territory on an international item must be written in:
a) Small letters. b) Mixed case letters. c) Capital letters. d) The local language only.
**Answer: c) Capital letters.**
**Answer: c) Capital letters.**
8. The addressee's address on an international envelope is written on which side?
a) The left of the front side. b) The lower left of the front side. c) The right of the front side. d) The top center.
**Answer: c) The right of the front side.**
**Answer: c) The right of the front side.**
9. What is the minimum blank space that must be kept from the left, bottom, and right sides of an envelope for international items?
a) 5mm b) 10mm c) 15mm d) 40mm
**Answer: c) 15mm**
10. The maximum area allowed for affixing stamps or frank impressions on an international item is:
a) 15mm b) 40mm c) 74mm d) 10mm
**Answer: c) 74mm**
**Answer: c) 74mm**
11. A minimum zone of how many millimeters around the address block on an international item should be free from any printing or writing?
a) 5mm b) 10mm c) 15mm d) 40mm
**Answer: b) 10mm**
**Answer: b) 10mm**
12. Non-address information, if necessary, should generally be printed on an international item:
a) Below the last line of the address. b) Above the first line of the address. c) Within the address block. d) On the back of the envelope.
**Answer: b) Above the first line of the address.**
**Answer: b) Above the first line of the address.**
13. The spacing between address lines on an international item must be uniform, more than 1mm, and less than:
a) 3mm b) 5mm c) 7mm d) 10mm
**Answer: b) 5mm**
**Answer: b) 5mm**
14. The maximum number of characters per line for an international address, excluding spaces, is:
a) 20 b) 30 c) 40 d) 50
**Answer: c) 40**
**Answer: c) 40**
15. Accountable items tendered at a post office for international delivery will not be accepted unless addressed as per regulations:
a) 18, 19, or 20. b) 18, 19, or 21. c) 20, 21, or 22. d) Any regulation in the document.
**Answer: b) 18, 19, or 21.**
**Answer: b) 18, 19, or 21.**
16. If a recipient in an office or institution has been transferred to another branch, an article may be redirected if there is:
a) A verbal request from the recipient. b) Proper organizational authorization. c) A new address in a different country. d) A formal request from the sender.
**Answer: b) Proper organizational authorization.**
**Answer: b) Proper organizational authorization.**
17. For Contractual Customers, under what condition can an article be redirected to a second delivery address in the same city?
a) If they provide the second address at the time of delivery. b) If they provide the second address at the time of booking. c) Only if the first delivery attempt fails. d) Never, contractual customers cannot have two addresses.
**Answer: b) If they provide the second address at the time of booking.**
**Answer: b) If they provide the second address at the time of booking.**
18. The addressee's address on an international item may also be written in the language of the destination country/territory if:
a) It is a short address. b) It is required. c) The sender prefers it. d) The Post Office decides.
**Answer: b) It is required.**
**Answer: b) It is required.**
19. What element of the international address order is explicitly stated as optional?
a) Name b) Street c) Mobile Number d) Country/Territory
**Answer: c) Mobile Number**
**Answer: c) Mobile Number**
20. The addressee's address block on an international item should have a minimum gap of 40mm from the top. This applies also to:
a) Domestic items. b) Only parcels. c) Only registered letters. d) Only EMS items.
**Answer: a) Domestic items.** (The previous section on Domestic Addressing Standards
**Answer: a) Domestic items.** (The previous section on Domestic Addressing Standards
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