POSTMEN / MTS EXAMINATION 2025. - STUDY MATERIALS 1.

 Question Bank – Q& A on the topic of PO Guide Part – I -7

1. Which of the following items, by definition, must provide a tracking receipt at booking? 

a) Any item requiring a recipient's signature. b) Fully prepaid letters. c) Accountable items. d) Book post items.
**Answer: c) Accountable items.**

2. The Post Office Act, 2023 is numerically identified as:

 a) Regulation 178 b) Rule 2024 c) Act 43 of 2023 d) Schedule 1
**Answer: c) Act 43 of 2023.**

3. If an individual is authorized by a payee to receive money on their behalf, they are specifically defined as:

 a) An Addressee b) A Remitter c) An Authorized person d) A Payee
**Answer: c) An Authorized person.**

4. The period "In course of transmission by post" ceases at which of the following points?

 a) Upon receipt of an item by the Post Office. b) When the item is dispatched from the sorting office. c) Upon its delivery to the addressee, return to the sender, or other disposal. d) When the item enters the postal network.
**Answer: c) Upon its delivery to the addressee, return to the sender, or other disposal.**

5. According to the definitions, a "Letter box" is designed for posting all of the following EXCEPT:

 a) Fully prepaid letters b) Postcards c) Money remittance services d) Book post items
**Answer: c) Money remittance services.**

6. The "Postmaster" can be the head of which type of Post Office? 

a) Only a General Post Office. b) Only a Head Post Office. c) A General Post Office, a Head Post Office, or any Post Office where an officer exercises Postmaster powers. d) Only a Branch Post Office.
**Answer: c) A General Post Office, a Head Post Office, or any Post Office where an officer exercises Postmaster powers.**

7. When determining the "Weight" of an item, if both gross weight and volumetric weight are available, which one is considered?

 a) Gross weight always. b) Volumetric weight always. c) Whichever is lower. d) Whichever is higher.
**Answer: d) Whichever is higher.**

8. Counter services, including the booking and posting of items, are available for how many hours at Post Offices?

 a) Entire working hours b) 5 hours c) 6 hours d) As specified by the Postmaster
**Answer: c) 6 hours.**

9. Which of the following services is available during the entire working hours of a Post Office?

 a) Money remittance services. b) Premium collection of insurance premiums. c) Booking and posting of items. d) Sale of postage stamps and stationery.
**Answer: d) Sale of postage stamps and stationery.**

10. Branch Post Offices operate for a maximum of: 

a) 6 hours daily. b) 5 hours daily. c) Entire working hours. d) As determined by the Postmaster.
**Answer: b) 5 hours daily.**

11. Who holds the authority to specify non-working days for Post Offices?

 a) The Postmaster b) The Director (Postal Services) c) The Circle/Regional/Divisional Head d) The Sender
**Answer: c) The Circle/Regional/Divisional Head.**

12. "Administrative instructions" are explicitly defined as including "guidelines" and are issued as specified under which regulations? 

a) Regulation 1, 2, or 3 b) Regulation 6, 5, or 4 c) Regulation 178, 179, or 180 d) Regulation 2023 or 2024
**Answer: c) Regulation 178, 179, or 180.**

13. The definition of "Delivery" explicitly includes delivery to all of the following EXCEPT:

 a) The addressee's address. b) An authorized person. c) A designated location. d) The sender's alternate address.
**Answer: d) The sender's alternate address.**

14. What is the role of a "Payee" in money remittance services?

 a) The person who sends the money. b) The person who receives the money. c) The person who authorizes someone to receive money. d) The postal official processing the remittance.
**Answer: b) The person who receives the money.**

15. "Post" is defined as any system for a series of actions including collection, clearance, sorting, dispatch, conveyance, and: 

a) Storage of items. b) Insurance of items. c) Delivery of items. d) Tracking of items.
**Answer: c) Delivery of items.**

16. The authority to "authorize additional hours for high-demand services" rests with the: 

a) Postmaster. b) Director (Postal Services). c) Circle Head or Regional Head. d) Senior Postmaster.
**Answer: c) Circle Head or Regional Head.**

17. What is the specific purpose of fixing "transaction limits" by the Circle Head or Regional Head? 

a) To increase revenue. b) To manage rush and ensure equitable public access. c) To reduce overall business hours. d) To limit the types of services offered.
**Answer: b) To manage rush and ensure equitable public access.**

18. If an item is "Redirected," it means it is assigned to:

 a) A different postal circle. b) A different postal region. c) An address other than the one to which it was initially addressed. d) A different delivery person.
**Answer: c) An address other than the one to which it was initially addressed.**

19. The "Rules" mentioned in the definitions explicitly refer to: 

a) The Post Office Act, 2023. b) Administrative instructions. c) The Post Office Rules, 2024. d) The Schedule annexed to the regulations.
**Answer: c) The Post Office Rules, 2024.**

20. The "Director (Postal Services)" exercises powers equivalent to a Director in any administrative office of the Post Office. This statement is:

 a) True b) False
**Answer: a) True.**

21. Money remittance services and Savings Bank services are available for how many hours? 

a) Entire working hours b) 5 hours c) 6 hours d) As per local Postmaster's discretion
**Answer: c) 6 hours.**

22. Which entity is responsible for specifying the maximum number of items that may be tendered for booking to manage rush?

 a) The Postmaster b) The Director (Postal Services) c) The Circle/Regional/Divisional Head d) The Sender
**Answer: c) The Circle/Regional/Divisional Head.**

23. "Accountable items" require a recipient's signature. This signature can be: 

a) Only ink signature. b) Only digital signature. c) Ink or digital signature. d) Not required if tracked.
**Answer: c) Ink or digital signature.**

24. The term "Remitter" is defined as the person who: 

a) Receives money through money remittance services. b) Sends money through money remittance services. c) Delivers items to an addressee. d) Authorizes another person to receive an item.
**Answer: b) Sends money through money remittance services.**

25. The purpose of issuing "Administrative instructions" is to provide:

 a) Legal definitions. b) Executive or administrative orders or instructions, including guidelines. c) Schedules annexed to regulations. d) Rules for the Post Office Act, 2023.
**Answer: b) Executive or administrative orders or instructions, including guideline