POST OFFICE REGULATIONS – 2024 -5
Chapter VI: Mail Services
1. Question: What is "Business Parcel" service?
a) A service for individual senders. b) A premium parcel service for corporate customers and e-commerce companies with a contractual agreement. c) A service for international parcels only. d) A service for sending small items.
Answer: b) A premium parcel service for corporate customers and e-commerce companies with a contractual agreement. (Refer to Regulation 64)
2. Question: What is the maximum weight limit for a Business Parcel?
a) 5 kg b) 10 kg c) 35 kg d) 50 kg
Answer: c) 35 kg (Refer to Regulation 64)
3. Question: What is the "Express Parcel" service primarily designed for?
a) General public for small parcels. b) Individual customers for local delivery. c) Fast and reliable delivery of parcels for e-commerce sector and businesses. d) International mail.
Answer: c) Fast and reliable delivery of parcels for e-commerce sector and businesses. (Refer to Regulation 65)
4. Question: What is the maximum weight limit for an Express Parcel?
a) 5 kg b) 10 kg c) 20 kg d) 35 kg
Answer: d) 35 kg (Refer to Regulation 65)
5. Question: What is "Logistics Post" service?
a) A service for sending documents only. b) A service for bulk transportation of various items, including mail, parcels, and other goods. c) A service limited to urban areas. d) A service for international freight. Answer: b) A service for bulk transportation of various items, including mail, parcels, and other goods. (Refer to Regulation 66)
a) No, it's only for transportation. b) Yes. c) Only collection. d) Only storage.
Answer: b) Yes. (Refer to Regulation 66)
7. Question: What is "e-Post" service?
a) A service for sending electronic greetings cards. b) A service for sending messages to multiple recipients via email. c) A hybrid mail service where electronic messages are transmitted and delivered as physical mail. d) A service for online shopping.
Answer: c) A hybrid mail service where electronic messages are transmitted and delivered as physical mail. (Refer to Regulation 67)
8. Question: What is "Media Post" service?
a) A service for broadcasting news. b) A unique advertising concept that allows corporate and government organisations to brand post office products. c) A service for delivering newspapers. d) A service for sending video messages.
Answer: b) A unique advertising concept that allows corporate and government organisations to brand post office products. (Refer to Regulation 68)
9. Question: Which of the following is NOT a product that can be branded under "Media Post" service?
a) Post cards b) Aerograms c) Speed Post envelopes d) Personal computers
Answer: d) Personal computers (Refer to Regulation 68)
10. Question: What is "Direct Post" service?
a) A service for direct bank transfers. b) A service for unaddressed mail, allowing delivery of promotional or informational material. c) A service for registered letters only. d) A service for express delivery.
Answer: b) A service for unaddressed mail, allowing delivery of promotional or informational material. (Refer to Regulation 69)
11. Question: Does "Direct Post" service require items to be addressed to a specific person or address?
a) Yes, always. b) No. c) Only for business clients. d) Only for international mail.
Answer: b) No. (Refer to Regulation 69)
12. Question: What is "Bill Mail Service"?
a) A service for sending personal letters. b) A service for collection of bills. c) A service for the delivery of financial statements, bills, and other corporate communication. d) A service for sending money orders.
Answer: c) A service for the delivery of financial statements, bills, and other corporate communication. (Refer to Regulation 70)
13. Question: What is "Greetings Post" service?
a) A service for sending regular postcards. b) A service that provides greeting cards for all occasions with special designs and security features. c) A service for sending e-mails. d) A service for corporate events.
Answer: b) A service that provides greeting cards for all occasions with special designs and security features. (Refer to Regulation 71)
14. Question: What is "Philately" service, as mentioned in this chapter?
a) Sending parcels with special stamps. b) The sale of stamps and philatelic products. c) A service for historical research. d) A service for stamp valuation.
Answer: b) The sale of stamps and philatelic products. (Refer to Regulation 72)
15. Question: What is "Premium Aadhaar Enrolment/Updation Centres" service?
a) A service for passport applications. b) A service for enrolling and updating Aadhaar details. c) A service for driving license applications. d) A service for voter ID registration.
Answer: b) A service for enrolling and updating Aadhaar details. (Refer to Regulation 73)
16. Question: What is "ATM service" provided by the Post Office?
a) Automated Teller Machine service for financial transactions. b) A service for sending automated messages. c) A service for tracking mail. d) A service for printing stamps.
Answer: a) Automated Teller Machine service for financial transactions. (Refer to Regulation 74)
17. Question: What does "CSI" stand for in the context of Post Office services?
a) Central Service Information b) Core System Integrator c) Customer Service Interface d) Communication System Improvement
Answer: b) Core System Integrator (Refer to Regulation 75(1))
18. Question: What is the primary function of the "Core System Integrator" (CSI) project?
a) To manage international mail. b) To improve internal operations by providing integrated, end-to-end solutions. c) To develop new postal products. d) To manage postal finances only.
Answer: b) To improve internal operations by providing integrated, end-to-end solutions. (Refer to Regulation 75(1))
19. Question: Which of the following is NOT a module under the Core System Integrator (CSI) project?
a) Counter Operations b) Mail Operations c) Human Resources d) External Audit Module
Answer: d) External Audit Module (Refer to Regulation 75(2))
20. Question: What is "Mobile Computing and Ancillary Services" (MCAS)?
a) A service for mobile phone repair. b) A service to provide technology for mobile delivery of mail and financial services. c) A service for mobile app development. d) A service for mobile network operations. Answer: b) A service to provide technology for mobile delivery of mail and financial services. (Refer to Regulation 76)
21. Question: What are "India Post Mail/Parcel Points" (IMPPM)?
a) Points for international mail exchange. b) Touch points for providing postal services, including booking and delivery of Speed Post, Registered Post, and Parcels. c) Points for collecting taxes. d) Points for storing old mail.
Answer: b) Touch points for providing postal services, including booking and delivery of Speed Post, Registered Post, and Parcels. (Refer to Regulation 77)
22. Question: What is the maximum number of items that can be aggregated in a "Bulk Bag" of Printed Matter?
a) 50 b) 100 c) 200 d) 250
Answer: c) 200 (Refer to SCHEDULE III, TABLE II - on page 21)
23. Question: What is the fee for a "Bulk Bag" of Printed Matter containing up to 200 articles?
a) Rs. 500 b) Rs. 750 c) Rs. 1000 d) Rs. 1250
Answer: b) Rs. 750 (Refer to SCHEDULE III, TABLE II - on page 21)
24. Question: What is the maximum number of articles that can be aggregated in a "Bulk Bag" of "Books/Book-patterns/Sample Packets"?
a) 50 b) 100 c) 200 d) 250
Answer: c) 200 (Refer to SCHEDULE III, TABLE II - on page 21)
25. Question: What is the fee for a "Bulk Bag" of "Books/Book-patterns/Sample Packets" containing up to 200 articles?
a) Rs. 500 b) Rs. 750 c) Rs. 1000 d) Rs. 1250
Answer: c) Rs. 1000 (Refer to SCHEDULE III, TABLE II - on page 21)
26. Question: What is the minimum number of articles required to avail "Direct Post" service?
a) 500 b) 1000 c) 5000 d) 10000
Answer: b) 1000 (Refer to SCHEDULE III, TABLE III - on page 22)
27. Question: What is the rate per article for "Direct Post" for items weighing up to 20 grams?
a) Rs. 1.00 b) Rs. 1.50 c) Rs. 2.00 d) Rs. 2.50
Answer: c) Rs. 2.00 (Refer to SCHEDULE III, TABLE III - on page 22)
28. Question: What is the additional rate per article for "Direct Post" for every additional 20 grams or part thereof?
a) Rs. 1.00 b) Rs. 1.50 c) Rs. 2.00 d) Rs. 2.50
Answer: b) Rs. 1.50 (Refer to SCHEDULE III, TABLE III - on page 22)
29. Question: What is the fee for "Bill Mail Service" per article for local delivery?
a) Rs. 1.00 b) Rs. 2.00 c) Rs. 3.00 d) Rs. 4.00
Answer: a) Rs. 1.00 (Refer to SCHEDULE III, TABLE IV - on page 23)
30. Question: What is the fee for "Bill Mail Service" per article for non-local delivery?
a) Rs. 2.00 b) Rs. 3.00 c) Rs. 4.00 d) Rs. 5.00
Answer: b) Rs. 3.00 (Refer to SCHEDULE III, TABLE IV - on page 23)
31. Question: What is the maximum weight for an article under "Bill Mail Service"?
a) 50 grams b) 100 grams c) 200 grams d) 500 grams Answer: d) 500 grams (Refer to SCHEDULE III, TABLE IV - on page 23)
32. Question: What is the additional fee for "Bill Mail Service" for every additional 20 grams or part thereof beyond the initial weight?
a) Re. 1 b) Rs. 2 c) Rs. 3 d) Rs. 4
Answer: a) Re. 1 (Refer to SCHEDULE III, TABLE IV - on page 23)
33. Question: What is the fee for "Greeting Post" for a single card?
a) Rs. 5 b) Rs. 7 c) Rs. 10 d) Rs. 12
Answer: b) Rs. 7 (Refer to SCHEDULE III, TABLE V - on page 23)
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