POST OFFICE REGULATIONS – 2024 -1
Chapter I: Preliminary
1. The Post Office Regulations, 2024 came into force on which date?
a) December 16, 2023 b) October 9, 2024 c) December 16, 2024 d) January 1, 2024
2. According to the regulations, "accountable items" include all of the following EXCEPT:
a) India Post Parcel b) Speed Post c) Standard Letter d) Money Order
3. An "authorised person" is someone duly authorised by whom to receive an item or money?
a) The sender b) The Postmaster c) The addressee or payee d) The Director General
4. The term "Act" as defined in these regulations refers to which Act?
a) The Indian Post Office Act, 1898 b) The Post Office Act, 2023 c) The Communications Act, 2024 d) The Postal Services Act, 2022
5. What does "in course of transmission by post" mean?
a) The period from booking an item until it leaves the originating post office. b) The period from receipt of an item by the post office to its delivery or return. c) The period an item is being sorted at a mail office. d) The period an item is in transit between two cities.
Chapter II: General
6. What are the general business hours for counter services in a post office on normal weekdays?
a) Four hours b) Five hours c) Six hours d) Eight hours
7. What is the maximum period per day that Branch Post Offices shall be kept open?
a) Four hours b) Five hours c) Six hours d) Seven hours
8. Who is empowered to specify the business hours for post offices under their jurisdiction?
a) Only the Director General b) The Circle Head, Regional Head, and Divisional Head c) Only the Postmaster d) The Central Government
9. Is the pre-payment of postage and other sums payable on an item mandatory according to these regulations?
a) Always mandatory. b) Generally mandatory, unless otherwise mentioned. c) Never mandatory. d) Only for international items.
10. Which of the following conditions does NOT deem postage to be prepaid by a proper stamp or franking impression?
a) The stamp has been obliterated or defaced. b) The stamp has been perforated with initials. c) The stamp has been cut from an embossed envelope. d) The stamp has a design impressed upon it otherwise than by the Director General before posting.
11. Who is allowed to sell or distribute postage stamps?
a) Any person or entity. b) Only with the prior permission of the Director General. c) Any institution or organisation. d) Electronic platforms without permission.
12. What happens if a previously used postage stamp is detected on an item already posted, with intent to cause loss to the Government?
a) The item is delivered with a warning. b) The item is returned to the sender. c) The item shall not be delivered and dealt with as specified by administrative instructions. d) A fine is imposed on the addressee.
13. What is Philately defined as in the regulations?
a) The study and collection of coins. b) The study and collection of stamps, postal stationery, postmarks, and other philatelic materials. c) The art of designing postage stamps. d) The process of printing postage stamps.
14. Which of the following is NOT listed as a type of philatelic material?
a) Philatelic stamps b) Special covers c) Artworks of philatelic stamps d) Foreign currency
15. What are Definitive Stamps primarily issued for?
a) Commemorating special events. b) Meeting day-to-day postage needs. c) Joint issues with other countries. d) Personalized printing.
16. How often are Commemorative Stamps generally printed?
a) Annually b) Only once, in limited numbers c) As per daily requirement d) Monthly
17. Can Commemorative Stamps be used for payment of postage?
a) No, they are only for collection. b) Yes, they may be kept as collectible items and may be used for payment of postage. c) Only if they are very old. d) Only for international mail.
18. What are "My Stamps" based on?
a) Pre-designed templates by the Post Office. b) Personalised or customised printing elements provided by the customer. c) Themes like flora or fauna. d) Joint agreements with other countries.
19. Can a postage stamp be issued on a living personality?
a) Yes, with Central Government approval. b) No, unless it's a special occasion. c) No. d) Yes, if proposed by a citizen.
20. Who is the ex officio Chairperson of the Philatelic Advisory Committee?
a) The Director General b) The Union Minister-in-Charge of the Ministry of Communications c) The Regional Head d) The Prime Minister
21. Where should stamps be affixed on the address side of an item?
a) Bottom left corner b) Centre c) Right-hand top corner d) Any corner
22. How many delivery addresses can an item generally have for domestic items?
a) Two b) More than two c) Only one d) As many as needed
23. Where should the address of the addressee be written on the front side of an envelope for domestic items?
a) Lower left b) Upper right c) Centre d) Back side
24. What are the starting words for the addressee and sender addresses on an envelope, respectively?
a) "To" and "From" b) "Recipient" and "Sender" c) "Deliver to" and "Return to" d) "Addressee" and "Mailer"
25. What is the maximum number of characters allowed per line for an address, excluding spaces between words?
a) 30 characters b) 40 characters c) 50 characters d) No limit
26. Which of the following items can be posted in letter boxes, provided postage is fully prepaid?
a) Registered newspaper items b) Accountable items c) Letters and postcards d) Franked items
27. Where should all accountable items be presented for transmission by post?
a) In letter boxes b) At the post office counter c) Through self-booking kiosks only d) Via web application only
28. Who is authorised to designate post offices where the service of self-booking kiosks is available?
a) Director General b) Postmaster c) Regional Head d) Central Government
29. What is given to a person who presents an accountable item for transmission by post?
a) A tracking number only b) A receipt c) A delivery confirmation d) An insurance policy
30. For domestic items, who remains the owner of an item until it is delivered to the rightful addressee?
a) The Post Office b) The addressee c) The sender d) The Central Government
31. Which of the following is NOT generally permitted to be sent by post for domestic items?
31. Which of the following is NOT generally permitted to be sent by post for domestic items?
a) Fully protected sharp instruments b) Lotteries organised by the Central Government c) Any indecent or obscene painting d) Archived materials exchanged between sender and addressee
32. Are live animals generally permitted to be sent by post for domestic items?
a) Yes, always. b) No, except otherwise permitted in these regulations. c) Only small insects. d) Only with special permits from the Postmaster.
33. Coins, banknotes, and other valuable items, except as otherwise specified, shall in no case be transmitted by post in what type of item?
a) Insured letter-post item b) Insured parcel c) Uninsured letter-post item d) EMS item
34. All international outbound items tendered at the post office are subject to whose control?
a) Only the sender's control. b) Only the addressee's control. c) Customs control. d) Postmaster's control.
35. Who is authorised to collect customs duty and other fees from the sender or addressee of items?
a) The customs department only. b) The Post Office. c) The Central Government. d) Any authorised agency.
Answer Key
1. c) December 16, 2024 (Refer to Chapter I, Regulation 1(2))
2. c) Standard Letter (Refer to Chapter I, Regulation 2(1)(a) - "accountable items" are those requiring receipt and signature for track and trace, and include India Post Parcel, Speed Post, etc. A standard letter is not explicitly listed as an accountable item unless it has value-added services like registration or insurance.)
3. c) The addressee or payee (Refer to Chapter I, Regulation 2(1)(c))
4. b) The Post Office Act, 2023 (Refer to Chapter I, Regulation 2(1)(b))
5. b) The period from receipt of an item by the post office to its delivery or return. (Refer to Chapter I, Regulation 2(1)(f))
6. c) Six hours (Refer to Chapter II, Regulation 3(1)(a))
7. a) Four hours (Refer to Chapter II, Regulation 3(1)(b))
8. b) The Circle Head, Regional Head, and Divisional Head (Refer to Chapter II, Regulation 4)
9. b) Generally mandatory, unless otherwise mentioned. (Refer to Chapter II, Regulation 5(1))
10. c) The stamp has been cut from an embossed envelope. (Refer to Chapter II, Regulation 6(3)(c))
11. b) Only with the prior permission of the Director General. (Refer to Chapter II, Regulation 8(1))
12. c) The item shall not be delivered and dealt with as specified by administrative instructions. (Refer to Chapter II, Regulation 10(2))
13. b) The study and collection of stamps, postal stationery, postmarks, and other philatelic materials. (Refer to Chapter II, Regulation 11(a))
14. d) Foreign currency (Refer to Chapter II, Regulation 11(c))
15. b) Meeting day-to-day postage needs. (Refer to Chapter II, Regulation 12(a))
16. b) Only once, in limited numbers (Refer to Chapter II, Regulation 12(b))
17. b) Yes, they may be kept as collectible items and may be used for payment of postage. (Refer to Chapter II, Regulation 12(b))
18. b) Personalised or customised printing elements provided by the customer. (Refer to Chapter II, Regulation 12(c))
19. c) No. (Refer to Chapter II, Regulation 13(2))
20. b) The Union Minister-in-Charge of the Ministry of Communications (Refer to Chapter II, Regulation 15(2))
21. c) Right-hand top corner (Refer to Chapter II, Regulation 16(1))
22. c) Only one (Refer to Chapter II, Regulation 18(1))
23. c) Centre (Refer to Chapter II, Regulation 19(2)(a))
24. a) "To" and "From" (Refer to Chapter II, Regulation 19(2)(c))
25. b) 40 characters (Refer to Chapter II, Regulation 21(2)(a))
26. c) Letters and postcards (Refer to Chapter II, Regulation 22(1))
27. b) At the post office counter (Refer to Chapter II, Regulation 22(2))
28. a) Director General (Refer to Chapter II, Regulation 23(1))
29. b) A receipt (Refer to Chapter II, Regulation 24)
30. c) The sender (Refer to Chapter II, Regulation 24(2))
31. c) Any indecent or obscene painting (Refer to Chapter III, Regulation 25(1)(d))
32. b) No, except otherwise permitted in these regulations. (Refer to Chapter III, Regulation 26(1)(a))
33. c) Uninsured letter-post item (Refer to Chapter III, Regulation 28(2))
34. c) Customs control. (Refer to Chapter IV, Regulation 31(1))
35. b) The Post Office. (Refer to Chapter IV, Regulation 32(1))
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