POST OFFICE REGULATIONS – 2024 -2
Chapter I: Preliminary
1. Which specific section of the Post Office Act, 2023, confers powers to the Director General to make these regulations?
a) Section 10 b) Section 13 c) Section 15 d) Section 20
2. What is required from the Central Government before the Director General can make these regulations?
a) Recommendation b) Consultation c) Prior approval d) Notification
3. Besides "India Post Parcel" and "Speed Post," name one other specific item explicitly mentioned as an "accountable item" in the definitions.
a) Ordinary Postcard b) Registered Letter item c) Business Reply Service d) Printed Book Packet
4. According to the definitions, what is required from the addressee, payee, or their authorised person for an accountable item upon receipt to provide evidence of delivery?
a) Oral confirmation b) Digital signature only c) Signature (in ink or digital) d) A thumb impression
5. What does the term "Post Office" include, as per the definitions?
a) Only the main Head Post Office. b) Every post office, branch post office, letter box, and every facility where postal services are provided. c) Only mail sorting centers. d) Any government building.
Chapter II: General
6. Beyond the specified business hours, when may Post Offices transact business?
a) Only during festivals. b) As and when the Postmaster General deems fit. c) Only for registered items. d) Never.
7. What is a "franking machine impression" as defined in the regulations?
a) A stamp applied manually by a post office clerk. b) A mark denoting payment of postage printed by a machine under specific regulations. c) A digital image of a stamp. d) A cancellation mark on a stamp.
8. If postage is not fully prepaid, what is the treatment of such an item?
a) It is always returned to the sender. b) It is delivered with double the deficiency in postage and other sums due. c) It is destroyed. d) It is kept in the post office indefinitely.
9. Which specific Act governs offences related to postage stamps as mentioned in the regulations?
a) The Indian Penal Code, 1860 b) The Stamp Act, 1899 c) The Prevention of Money Laundering Act, 2002 d) The Digital India Act, 2023
10. What is the primary purpose of issuing "Philatelic Stamps"?
a) To meet regular postage requirements. b) For sale to philatelists and collectors. c) For official government correspondence. d) For use in foreign countries only.
11. Are "My Stamps" allowed to contain pictures of living personalities?
a) Yes, always. b) No. c) Only if they are celebrities. d) Only with special permission.
12. What specific details related to an address, in addition to the PIN Code, should be written on the item?
a) Phone number only b) The full delivery address, including the name of the recipient, house number/name, street, locality, village/town/city, and district. c) Email address d) Social media handle
13. If an item is franked, where should the franking impression be placed?
a) Bottom left corner b) Centre of the envelope c) Right-hand top corner d) Back side of the envelope
14. What specific information must be prominently displayed on every letter box for public convenience?
a) The names of Post Office staff. b) The hours of clearance. c) The daily mail volume. d) Advertising material.
15. What are the specific conditions under which franked items may be posted?
a) In any letter box at any time. b) In specific letter boxes or at the post office counter within specified hours. c) Only through online portals. d) Only on Sundays.
16. How is the "booking" of an accountable item defined in the context of these regulations?
a) The act of paying postage. b) The act of presentation of the item at the post office counter or through self-booking kiosks, followed by generation of a receipt. c) The act of writing the address on the item. d) The act of dropping an item in a letter box.
17. What is the implied ownership of an international item once it is tendered for transmission by post?
a) The sender remains the owner. b) The addressee becomes the owner. c) It becomes the property of the Post Office. d) It becomes the property of the Customs Department.
Chapter III: Prohibited Items
18. What kind of substances are generally prohibited from being sent by post if they are liable to explode, ignite, or otherwise cause damage?
a) Non-hazardous liquids b) Harmful or dangerous substances c) Household cleaning products d) Cosmetics
19. What specific condition must be met for a sharp instrument to be allowed for transmission by post?
a) It must be small in size. b) It must be fully protected. c) It must be declared as a gift. d) It must be sent in a transparent cover.
20. Besides indecent or obscene content, what other kind of objectionable content is prohibited from being sent by post?
a) Political speeches b) Seditious, scurrilous, defamatory, or threatening matter c) Scientific journals d) Educational pamphlets
21. Are articles that are "dirty" or "deleterious" to other postal articles generally allowed for transmission by post?
a) Yes, if properly packed. b) No. c) Only if they are agricultural products. d) Only with special permission.
22. What is the specific restriction regarding the transmission of coins, banknotes, and other valuable items in uninsured letter-post items?
a) They are allowed if the value is low. b) They are explicitly prohibited. c) They are allowed if declared. d) They are allowed for domestic mail only.
23. What specific type of item, related to a lottery, is prohibited from being sent by post if the lottery is not organised by the Central or a State Government?
a) Lottery tickets only. b) Any ticket, circular, advertisement, or other matter relating to it. c) Only prize money. d) Only promotional banners.
Chapter IV: Customs Control
24. For international items, what specific declaration may the Director General require from the sender for Customs purposes?
a) A simple address label. b) A declaration of content, value, and other particulars. c) A personal reference. d) A receipt of postage payment.
25. What happens to international items if the customs duty or other charges due on them are refused by the addressee or the sender?
a) They are returned to the sender immediately. b) They are detained and disposed of as per customs laws. c) They are delivered after a warning. d) They are kept indefinitely by the Post Office.
Answer Key
1. b) Section 13 (Refer to the first paragraph on Page 1: "In exercise of the powers conferred by section 13 of the Post Office Act, 2023...")
2. c) Prior approval (Refer to the first paragraph on Page 1: "...with the prior approval of the Central Government, hereby makes the following regulations...")
3. b) Registered Letter item (Refer to Chapter I, Regulation 2(1)(a): "...include items such as India Post Parcel, Speed Post, Magazine Post, International Speed Post Services (EMS), International Air Parcels, International Tracked Packets, International Registered Letter items, Money Order and items with value added services like registration, insurance and cash on delivery (COD);")
4. c) Signature (in ink or digital) (Refer to Chapter I, Regulation 2(1)(a): "...require the signature (in ink or digital) of the addressee, the payee, or their authorised person upon receipt of an item...")
5. b) Every post office, branch post office, letter box, and every facility where postal services are provided. (Refer to Chapter I, Regulation 2(1)(h))
6. b) As and when the Postmaster General deems fit. (Refer to Chapter II, Regulation 3(2))
7. b) A mark denoting payment of postage printed by a machine under specific regulations. (Refer to Chapter II, Regulation 7(a))
8. b) It is delivered with double the deficiency in postage and other sums due. (Refer to Chapter II, Regulation 5(2))
9. a) The Indian Penal Code, 1860 (Refer to Chapter II, Regulation 9)
10. b) For sale to philatelists and collectors. (Refer to Chapter II, Regulation 12(a) - while they can be used for postage, their primary purpose stated here is collection).
11. b) No. (Refer to Chapter II, Regulation 13(2))
12. b) The full delivery address, including the name of the recipient, house number/name, street, locality, village/town/city, and district. (Refer to Chapter II, Regulation 19(2)(b))
13. c) Right-hand top corner (Refer to Chapter II, Regulation 17(1))
14. b) The hours of clearance. (Refer to Chapter II, Regulation 22(3))
15. b) In specific letter boxes or at the post office counter within specified hours. (Refer to Chapter II, Regulation 22(1) and (2))
16. b) The act of presentation of the item at the post office counter or through self-booking kiosks, followed by generation of a receipt. (Refer to Chapter II, Regulation 24(1))
17. a) The sender remains the owner. (Refer to Chapter II, Regulation 24(2) - this regulation applies to domestic items but there is no specific mention for international, so it is assumed the sender retains ownership until delivery)
18. b) Harmful or dangerous substances (Refer to Chapter III, Regulation 25(1)(b))
19. b) It must be fully protected. (Refer to Chapter III, Regulation 25(1)(c))
20. b) Seditious, scurrilous, defamatory, or threatening matter (Refer to Chapter III, Regulation 25(1)(d))
21. b) No. (Refer to Chapter III, Regulation 25(1)(f))
22. b) They are explicitly prohibited. (Refer to Chapter III, Regulation 28(2): "...shall in no case be transmitted by post in uninsured letter-post item.")
23. b) Any ticket, circular, advertisement, or other matter relating to it. (Refer to Chapter III, Regulation 29(1))
24. b) A declaration of content, value, and other particulars. (Refer to Chapter IV, Regulation 31(2))
25. b) They are detained and disposed of as per customs laws. (Refer to Chapter IV, Regulation 33(1))
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