Government acknowledges the need to reorient post office functions.
Actions Taken:
Focus on parcel services, e-commerce, and specialized services.
Established 233 Nodal Delivery Centers and 190 Parcel Hubs for efficient parcel handling.
Integrated technology for tracking and processing.
Launched Dak Ghar Niryat Kendras for e-commerce exports.
Implemented Core Banking and digital services.
Expanded services including passport assistance and Aadhaar enrollment.
Introduced retail services like Gangajal distribution and railway ticket reservations.
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