DEPARTMENTAL ENQUIRIES AND INVESTIGATIONS
1. IMPORTANT
IRREGULARITIES TO BE REPORTED BY TELEGRAPH:
An immediate report should be made by telegraph (in accordance with telegraph message code wherever possible) by the Postmaster of official in charge of RMS set concerned to the despatching office or to the concerned authorities on important irregularities noticed or committed in PO/RMS. (Rule-144, Vol. V)
2. ERROR
BOOK
Each Post office and in the large Post office each Department of the office should keep an error book in the prescribed form to record the irregularities. In RMS offices each sorter should keep a similar book called the rough note book. Every irregularities sever or petty committed by any member of the establishment of an office should be recorded as briefly as possible, by the official noticing the irregularities. Extract of the error book entries should be sent to the appropriate authorities wherever required and the number and date be noted in the error book. In So, all these items which in Head office are entered in the Postmaster's order book must be recorded in the Error book. The SPM must keep a record in the error book of all complaints made by the public and be sent to Supdt. of POs with remarks after acknowledging it. (R-145, Vol. V)
3. INTERCEPTION
OF LETTERS
Without
the orders of the Head of Circle, the interception of articles passing in
sorting, can not be complied with. Compliance with such requests, from public,
militate against the proper working of the Department and should therefore, be
refused except in very special case.
(R-147, Vol. V)
4. OFFICE
ORDER BOOK
Every Post office or Record office must keep an order book in the prescribed form in which inspecting officer will record their remarks and orders. The order book must be kept in the personal custody of the P.M. or record clerk. (R-157, Vol. V)
5. PAYMENT
OF DEFECTIVE INDIAN POSTAL ORDERS
The
Head of the Circle may sanction the payment of detective Indian Postal Order in
all cases other than referred to in Rule 127-C.
The
Head of the Circle may sanction the payment of the IPOs where the payee in
dead.
(R-52/1 of Vol. 8)
6. REFUND
OF THE VALUE OF THE INDIAN POSTAL ORDERS
The
Head of the Circle may sanction payment of the defective Indian Postal Orders
which are beyond the powers of SPOS. (R-53 of Vol. 8)
The Supdt. of POs/1st class postmaster may sanction the refund of the value of IPOs referred to him. (Old) (R. 402/2(2) of Postal Man. Vol. 6)
7. LOSS
OF UNSOLD INDIAN POSTAL ORDERS
The
head of the circle is authorized to sanction refunds to postal officials of the
amounts recovered from them an account of the value and commission of lost
Indian Postal orders subject to the condition that the refund shall not be made
until one full year has lapsed since the date of loss of the order.
(R-55/1 of Vol. 8)
8. LOSS
OR THEFT OF UNSOLD INDIAN POSTAL ORDERS
The
head of the circle should notify the loss in his circular, after obtaining a
certificate of non-payment from Delhi Audit office. The Delhi Audit office also
immediately report the loss by express letter to other Heads of Circles stating
the full particulars to stop its payment. (R-55/2, Vol. 8)
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