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 Rules, Rights & Rites -12 Instructions on Parcel Delivery and Drug Trafficking Vigilance

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Instructions on Parcel Delivery and Drug Trafficking Vigilance

• This Office Memorandum, issued by the Department of Posts (Parcel Directorate) on 30.10.2025 , provides instructions to sensitize delivery staff regarding the prevention of parcel delivery at unauthorized locations and vigilance against Red Flag Indicators (RFIs) associated with drug trafficking.
• The instructions are based on the minutes of a meeting held on 17.06.2025, chaired by the Director General, Narcotics Control Bureau (NCB).
• It has been noted that drug trafficking, including procurement via the dark net, is increasingly facilitated through courier and parcel services.
• Law enforcement agencies have identified specific Red Flag Indicators (RFIs) related to these illicit activities.
• Delivery staff must strictly refrain from delivering parcels at any unauthorized locations.
• Unauthorized locations include roadside spots or any place other than the declared address or designated Post Offices.
• All deliveries must be effected only at verified and authorized addresses to prevent misuse in drug trafficking.
1. Vigilance on Red Flag Indicators (RFIs):
• Delivery staff (Postmen/GDS etc.) should be trained to identify and report the following RFIs promptly to the supervisory authorities:
 Vague and incomplete declared addresses.
 Mismatch between the ID of the booking person and the declared consignor.
 Absence of original ID or an active mobile number of the booking person.
 Unclear or unreadable ID.
 Frequent consignors.
 Long distance between the declared address and the place of booking.
 Booking person from suspected countries (for inbound foreign articles).
 Absence of a valid medical prescription for consigned medicines.
 Shipping costs not matching the declared value of the goods.
 Unusual packaging, including suspicious taping, cushioning, or packing materials.
2. Alignment with Existing Instructions:
o These new instructions must be aligned with previous instructions from the Parcel Directorate regarding:
 Non-booking of prohibited items.
 Promoting public awareness regarding illicit drug and narcotics items prohibited from being sent via Postal Channel.
 Obtaining a Customer Declaration Form (CDF) from customers.
 Promoting options for OTP based delivery while booking parcels.
• Circles are required to: Conduct training sessions for both delivery and booking staff.
 Ensure real-time reporting of any suspected RFIs by staff to their supervising authority.
 The information should be further reported to the nearest law enforcement or NCB nodal officer as applicable.
 Maintain records of such incidents.
(DG (P) No. PD-23/4/2025-Parcel Dte. – DOP dated 30.10.2025)