1000 TIT BITS ON DISCIPLINE -149
621. Waival of prosecution is vested with regional PMGs
As regards the exercise of the powers of prosecution by the Addl., Postmaster General, it is made clear that in as much as the Addl., Postmaster General have separate identifiable jurisdiction, there is no objection for them to exercise the powers of waival of prosecution, subject of course to other conditions, stipulated thereon.
(D.G Posts No. 8-5/Rig/8-7INV dt. 1-2-88).
622. Financial powers of sanction for writing off cases (A) Head of the Circle / Regional P.M.Gs
Regional director can write off irrecoverable loss of cash and stamps in respect of fraud, theft, negligence or other causes, etc., same amount as exercised by the head of the circles (Schedule II), in consultation with IFA.
NB: The powers of head of the circle can also be exercised by the Regional PMG vide DG(P) No. 33-1/88-PE II dt. 5-12-89)
The authority competent to sanction the writing off of the amount will accord sanction to write off the loss on receipt of a report from the audit office on cases of defalcation/loss not recovered by exception below this rule. A copy of the sanction for write off of such losses will, however by forwarded to Audit officer concerned in all cases (including petty cases)
(DGP 7 T No. 29-20/65-NA dt. 11-8-70)
622. Financial powers of sanction for writing off cases (A) Head of the Circle / Regional P.M.Gs
Regional director can write off irrecoverable loss of cash and stamps in respect of fraud, theft, negligence or other causes, etc., same amount as exercised by the head of the circles (Schedule II), in consultation with IFA.
NB: The powers of head of the circle can also be exercised by the Regional PMG vide DG(P) No. 33-1/88-PE II dt. 5-12-89)
The authority competent to sanction the writing off of the amount will accord sanction to write off the loss on receipt of a report from the audit office on cases of defalcation/loss not recovered by exception below this rule. A copy of the sanction for write off of such losses will, however by forwarded to Audit officer concerned in all cases (including petty cases)
(DGP 7 T No. 29-20/65-NA dt. 11-8-70)
623. No of Mos to be verified by Mail overseer and Ips
Mail overseers are required to verify payment of at least 50 MOs in a month and submit a list of MOs verified with the diary on the last working day of the month, Similarly town Inspectors are also required to verify payments of at least 50 MOs in a month. Likewise IPOs are also required to verify payments of at least 25 MOs paid by the postman and EDDAs every month.
(Rule 355(2) and 293(1) Vol - VIII)
624. ACTION ON COMPLAINTS Post office
1. Extract of the complaint/suggestion recorded in the complaints and suggestion book whether pertaining to the PO or other post office should be forwarded to the Divl. Supdt. concerned along with the explanation/comments about the facts noted in the complaint so far as it relates to the post office itself. [Rule 48 B Postal Man. Vol. VI/I]
2. Complaints otherwise presented by the public should also be accepted and forwarded to the Divl. Supdt. free of charge with comments as above. [Clause 76 of PO guide(old)]
3. The complaint should be acknowledged. date stamped and indexed in a register prescribed. (DG P No. 3-25/90 P. Comp. dt. 20-6-90]
4. A copy of the reply given by the Divl. Supdt. should also be endorsed to the Postmaster. The postmaster should record the gist of the reply against the complaint and then close it. [Rule 48 B of Postal Man. Vol. VI/I]
5. Services of the PRI (Postal) should be utilised to verify with the complaints whether there has been improvement in the delivery of mails. [Dte letter No. 3-49/90-P. Comp. dt. 4-1-91]
6. Complaints involving disputed delivery of mails having legal angles, if any; should be referred to the circle office for guidance in accordance with clause 34 of PO guide Part. I(Old).
625. Time Schedule for issue of IRs and VRs:
Sub Divisional Inspectors should issue IRs within 10 days and VRs within a week. Action on them should be taken within 15 days by the concerned Post Office/B.O. and Account Office. Action by the H.O./S.D.1/Divisional Office should be taken within one month.
a) Inspection reports and visit remarks on sub office should be issued within 15 days and 10 days respectively. Action on concerned paragraphs of IRS and VRs should be completed within one month by SPM, Head Office and Divisional Office.
b) IRs and VRs on Head Office should be issued within one month and 15 days respectively. Action should be completed by Head Office and Divisional Office within two months and by the circle office within three months.
c) IRs on Division office should be issued within 20 days, compliance by Divisional office should be completed within two months and by circle office within three months.
IRs on Regional Office should be issued within 30 days. Action by Regional Office and Circle Office should be completed within Three months and by Directorate, if any, within four months.
d) IRs on Circle Office should be issued within one month. Action by Circle Office should be completed within three months and by the Directorate within four months.
e) The Postmasters General including the Chief Postmasters General should take up sufficient number of Units for inspection by them. The inspection of the Circle office or Regional Office by Director should be avoided. It could be done by CPMG or the PMG in the Circles when it is not carried out by the Directorate.
(DG P. No: 17-3/92-Inspn. dtd. 02/7/92)
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