IP Exam Daily Spark: Day 11
Objective Questions for Inspector Posts Departmental Exam
Consumer Protection Act, 2019
1. On which date did the Consumer Protection Act, 2019, receive the assent of the President?
A) July 17, 2020 B) August 9, 2019 C) August 18, 1941 (Saka) D) July 20, 2020 Answer: B) August 9, 2019
2. As per the Act, what is the minimum number of meetings the Central Consumer Protection Council must hold every year?
A) At least one meeting B) At least two meetings C) At least four meetings D) As and when necessary Answer: A) At least one meeting
3. Which of the following is NOT included in the definition of "person" under the Act?
A) An individual B) A Hindu undivided family C) An association of persons D) A foreign government Answer: D) A foreign government
4. What is the jurisdiction of a District Commission for a complaint where the value of the goods or services paid as consideration does not exceed ten crore rupees?
A) Up to ₹1 Crore B) Up to ₹2 Crore C) Up to ₹50 Lakh D) Up to ₹10 Crore Answer: A) Up to ₹1 Crore
5. The term "service" as defined in the Act explicitly excludes which of the following?
A) Services rendered free of charge B) Banking services C) Transport services D) Entertainment services Answer: A) Services rendered free of charge
6. Under the Act, a "defect" in goods is defined as a shortcoming in which of the following?
A) Quality B) Quantity C) Purity D) All of the above Answer: D) All of the above
7. Who among the following cannot be a "complainant" as per the Act?
A) A consumer B) A voluntary consumer association C) The Central Authority D) A legal firm Answer: D) A legal firm
8. What is the maximum penalty that can be imposed on a manufacturer or service provider for causing a false or misleading advertisement for the first offence?
A) Imprisonment for up to one year and a fine up to five lakh rupees B) Imprisonment for up to two years and a fine up to ten lakh rupees C) Imprisonment for up to three years and a fine up to twenty lakh rupees D) Imprisonment for up to five years and a fine up to fifty lakh rupees Answer: B) Imprisonment for up to two years and a fine up to ten lakh rupees
9. What is the term of office for a member of the District Commission?
A) Five years or until the age of 65 years, whichever is earlier B) Four years or until the age of 65 years, whichever is earlier C) Five years or until the age of 60 years, whichever is earlier D) Five years or until the age of 70 years, whichever is earlier Answer: B) Four years or until the age of 65 years, whichever is earlier
10. A person aggrieved by an order of the National Commission may file an appeal to the Supreme Court within a period of:
A) 30 days B) 60 days C) 90 days D) 120 days Answer: A) 30 days
11. The Central Consumer Protection Authority (CCPA) is empowered to impose a penalty on an endorser for a misleading advertisement which may extend to:
A) ₹10 lakh B) ₹20 lakh C) ₹50 lakh D) ₹1 crore Answer: A) ₹10 lakh
12. The National Commission shall consist of a President and not more than how many members?
A) Nine members B) Eleven members C) Ten members D) Seven members Answer: B) Eleven members
13. A complaint to the District Commission, relating to defective goods, must be referred to an appropriate laboratory for testing within how many days of receipt of the written report of the opposite party?
A) 15 days B) 21 days C) 30 days D) 45 days Answer: B) 21 days
14. What is the minimum amount of compensation that a consumer can claim for product liability action at the National Commission?
A) Above ₹1 Crore B) Above ₹5 Crore C) Above ₹10 Crore D) Above ₹50 Lakh Answer: A) Above ₹1 Crore
15. What is the penalty for manufacturing, selling, or storing for sale, or distributing or importing spurious goods which causes injury resulting in grievous hurt to the consumer?
A) Imprisonment for a term which may extend to seven years and a fine up to five lakh rupees. B) Imprisonment for a term which may extend to five years and a fine up to ten lakh rupees. C) Imprisonment for a term which may extend to two years and a fine up to one lakh rupees. D) Imprisonment for a term which may extend to ten years and a fine up to ten lakh rupees. Answer: A) Imprisonment for a term which may extend to seven years and a fine up to five lakh rupees.
16. The Central Authority can issue directions to the concerned trader or service provider to discontinue a misleading advertisement or modify it. Failure to comply with this direction can result in a penalty of:
A) Imprisonment for a term which may extend to six months or fine which may extend to twenty lakh rupees, or both. B) Imprisonment for a term which may extend to two years or fine which may extend to ten lakh rupees, or both. C) Imprisonment for a term which may extend to three years or fine which may extend to thirty lakh rupees, or both. D) Imprisonment for a term which may extend to one year or fine which may extend to five lakh rupees, or both. Answer: A) Imprisonment for a term which may extend to six months or fine which may extend to twenty lakh rupees, or both.
17. Where a consumer is a minor, who can file a complaint on his behalf?
A) Only a legal guardian B) Only a parent C) Parent or legal guardian D) The minor himself, with permission from the Commission Answer: C) Parent or legal guardian
18. The expression "commercial purpose" under the Act does not include:
A) Use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood by means of self-employment. B) Buying goods for resale. C) Availing services for business operations. D) All of the above. Answer: A) Use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood by means of self-employment.
19. What does the term "restrictive trade practice" include?
A) Delay beyond the agreed period in supply of goods or services which is likely to lead to a rise in price. B) Requiring a consumer to buy or hire other goods as a condition precedent for buying the desired goods. C) Both A and B. D) Hoarding or destruction of goods. Answer: C) Both A and B.
20. Which of the following is NOT a consumer right as per the Act?
A) The right to be assured access to a variety of goods at competitive prices. B) The right to seek redressal against unfair trade practice. C) The right to consumer education. D) The right to be protected against goods which are hazardous to life and property. Answer: C) The right to consumer education. (The Act mentions 'the right to consumer awareness' which is similar but not the same.)
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