46. Interface with the union – organisations of due courtesy
• This office has received feedback suggesting that while Unions are generally satisfied with their interactions with senior officers, there have been complaints about the discourteous behavior of some officers.
• A recent Union Delegation expressed serious concern to the Secretary (Posts) regarding their treatment by certain Department officers.
• The Secretary (Posts) has taken note of this and emphasized the need for officers to observe due courtesy when interacting with Unions.
• All concerned are requested to circulate appropriate instructions emphasizing that Union matters should be handled with priority, and that due courtesy and cordiality must be maintained in all dealings with Unions.
• It is believed that this approach will foster better industrial relations and improve understanding between the Staff Side and the Official Side.
• This directive is based on DG (P) No. 10-4/2003-SR dated April 25, 2003.
• This office has received feedback suggesting that while Unions are generally satisfied with their interactions with senior officers, there have been complaints about the discourteous behavior of some officers.
• A recent Union Delegation expressed serious concern to the Secretary (Posts) regarding their treatment by certain Department officers.
• The Secretary (Posts) has taken note of this and emphasized the need for officers to observe due courtesy when interacting with Unions.
• All concerned are requested to circulate appropriate instructions emphasizing that Union matters should be handled with priority, and that due courtesy and cordiality must be maintained in all dealings with Unions.
• It is believed that this approach will foster better industrial relations and improve understanding between the Staff Side and the Official Side.
• This directive is based on DG (P) No. 10-4/2003-SR dated April 25, 2003.
Interface with the union – organisations of due courtesy
I am directed to say that from the various references received in this office, an impression is gathered that while the Unions are generally satisfied with the treatment meted out to them during the course of their interface (including formal and informal meetings) with the senior officers, instances are there where the Unions complained about the unruly behaviour of the officers. Recently a Union Delegation met Secretary (Posts) and expressed their serious concern about the manner they were being treated by certain officers of the Department. The Secretary made a note of it and desired observance of due courtesy from the officers of the Department, while interacting with the Unions.
2. It is, accordingly, requested to circulate suitable instructions among all concerned that besides dealing with the union matters on priority, due courtesy and cordiality should be maintained in dealing with the Unions. It is believed that this would facilitate improvement in industrial relations and would go a long way in improving the understanding between the Staff Side and the Official Side.
(DG (P) No. 10-4/2003-SR dated 25.04.2003)
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