Refresher Questions for Exam Preparation (Set - 7)
Postal Rules and Services
1. What is the commission charged on a Service MO of ₹1,000? Answer: NIL.
2. What is the cost of a window delivery ticket? Answer: Free of cost.
3. What is the minimum amount required to open a PPF account? Answer: ₹500.
4. What is the weight limit for a book packet? Answer: 5 kg.
5. In which cases is insurance compulsory for an article? Answer: When it contains coins, currency, or jewellery.
6. What is CIS related to in the postal context? Answer: PLI/RPLI.
7. What does form ACG 22 (a) represent? Answer: BO Daily Account.
8. Where can a Philatelic Deposit Account be opened? Answer: At all Post Offices.
9. To what time can a Night Post Office's working hours be extended and by whom? Answer: Up to 8:30 PM by the Director General (DG) of Posts.
10. At what value is window delivery mandatory for an insured article? Answer: When the value is more than ₹500.
11. Within what time limit can a sender take delivery of a recovered registered article after indemnity payment? Answer: 6 months.
12. For which country can an advice of delivery NOT be obtained for insured parcels? Answer: Canada.
13. Which clause of PO Guide Part-I applies if an addressee refuses to pay customs duty on a foreign article? Answer: Clause 61.
14. What is the maximum weight allowed for an aerogramme? Answer: 5 grams.
15. When was "My Stamp" first introduced in India? Answer: During INDIPEX-2011.
16. When was the Asian Pacific Postal Union (APPU) established? Answer: 1961.
17. What is the detention period for foreign articles (except VP) addressed "Poste Restante"? Answer: 30 days.
18. Within what period must complaints regarding foreign Money Orders (MOs) be made? Answer: Within 1 year from the date of issue.
19. What is the maximum weight limit for an international tracked packet? Answer: 2 kg.
Insurance (PLI/RPLI)
20. In which PLI policy is the loan facility NOT available? Answer: Anticipated Endowment Assurance.
21. After how many years can an Endowment Assurance (Gram Santosh) RPLI policy be surrendered? Answer: 3 years.
22. What is the fee for a COD (Cash on Delivery) inquiry? Answer: ₹2.
23. What is the minimum quantity of articles for Bill Mail Service at one time? Answer: 5,000.
Postal Operations and Manuals
24. When is a Memorandum of Distribution of work issued? Answer: In offices where there is more than one clerk.
25. Which form is used for the attendance register in post offices with multiple clerks? Answer: S-37.
26. Who is responsible for the custody of the MO Oblong stamp and insurance stamp? Answer: The Postmaster.
27. What is the HIARM menu used for in Finacle? Answer: Interest adjustment.
28. What is the TDS rate on Agent Commission as of October 1, 2024? Answer: 5%.
29. To whom should a Record Officer report a misconnection between air services? Answer: Head of the Circle.
30. Who supplies the metal token used in postal services? Answer: The concerned Record Officer.
31. In whose presence must transit bags be closed and sealed? Answer: The HSA/Mail Guard/Mail Agent.
32. When was the new system of bag accounting introduced? Answer: 01.07.1971.
33. What does ACS stand for in the postal system? Answer: Advanced Class Sorting.
34. What is the fee for Aadhaar generation for residents in the 0–5 age group? Answer: Free.
35. What is the discount for Speed Post corporate customers with a monthly revenue of ₹50,001 to ₹5,00,000? Answer: 10%.
36. What does FTL and LTL stand for? Answer: Full Truck Load and Less than Truck Load.
37. What is the maximum deposit limit for a Savings Bank (SB) account? Answer: No limit.
38. What is the maximum weight of a Post Card? Answer: 3 grams.
IT 2.0 and Digital Initiatives
39. Which app is NOT a new application in IT 2.0? Answer: ESS.
40. In which modules are changes occurring under IT 2.0? Answer: McCamish, Finacle, and SAP.
41. What does APT stand for in IT 2.0? Answer: Advanced Postal Technology.
42. Which chatbot assists users in the Dak Sewa app? Answer: Sewabot.
43. What is the full form of ESS? Answer: Employee Self Service.
44. What does HDMS stand for? Answer: Help Desk Management System.
45. What is the toll-free inquiry helpline for India Post? Answer: 18002666868.
46. What is the full form of DNK? Answer: Dak Ghar Niryat Kendra.
47. What is the "Nanyatha" app used for? Answer: Letter Box clearing.
48. Which of these services is NOT offered by India Post: Jansuraksha, Mutual Funds, ECS, or Credit Cards? Answer: Credit Card.
Reasoning and Logical Ability
49. If all squares are rectangles and all rectangles are parallelograms, is it true that all squares are parallelograms? Answer: Yes, it is true.
50. In the analogy "MOON : SATELLITE", what is the relation for "EARTH"? Answer: PLANET.
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