POST OFFICE REGULATIONS – 2024 -11
61. Question: When will the Post Office make an ex-gratia payment in case of loss or damage to an article for which there is no legal liability?
a) Never. b) Only if specifically ordered by the government. c) If the Director General deems it fit. d) If the sender insists.
Answer: c) If the Director General deems it fit. (Refer to Regulation 136)
62. Question: What is the "e-Passbook" service?
a) A physical passbook issued electronically. b) A digital service for Post Office Savings Bank (POSB) customers to view their passbook online. c) A service for creating virtual bank accounts. d) A service for online payment of bills.
Answer: b) A digital service for Post Office Savings Bank (POSB) customers to view their passbook online. (Refer to SCHEDULE V, TABLE II - on page 41, under 'Service Offerings under Post Office Savings Bank (POSB)' - this is a sub-section after the main table, falling within page 41-50)
63. Question: Can a Post Office Savings Bank (POSB) account holder view mini statements using the e-Passbook service?
a) No. b) Yes. c) Only full statements. d) Only transaction history.
Answer: b) Yes. (Refer to SCHEDULE V, TABLE II - on page 41, under 'Service Offerings under Post Office Savings Bank (POSB)')
64. Question: What is "Mobile Banking" service for Post Office Savings Bank (POSB)?
a) Banking services accessed only through ATMs. b) Banking services accessed through a mobile application. c) Banking services accessed through Post Office counters. d) Banking services accessed only online via web.
Answer: b) Banking services accessed through a mobile application. (Refer to SCHEDULE V, TABLE II - on page 41)
65. Question: Can customers transfer funds between their own Post Office Savings Bank accounts using Mobile Banking?
a) No. b) Yes. c) Only to external bank accounts. d) Only for cash withdrawals.
Answer: b) Yes. (Refer to SCHEDULE V, TABLE II - on page 41)
66. Question: What is "Internet Banking" service for Post Office Savings Bank (POSB)?
a) Banking services accessed through telephone. b) Banking services accessed through a web portal. c) Banking services accessed only at ATMs. d) Banking services accessed only at Post Office counters. Answer: b) Banking services accessed through a web portal. (Refer to SCHEDULE V, TABLE II - on page 42)
67. Question: Can customers open new recurring deposit accounts using Internet Banking?
a) No. b) Yes. c) Only savings accounts. d) Only time deposit accounts.
Answer: b) Yes. (Refer to SCHEDULE V, TABLE II - on page 42)
68. Question: What is "ATM Card" service for Post Office Savings Bank (POSB)?
a) A credit card. b) A debit card that allows cash withdrawals and balance enquiries from ATMs. c) A prepaid card. d) A loyalty card.
Answer: b) A debit card that allows cash withdrawals and balance enquiries from ATMs. (Refer to SCHEDULE V, TABLE II - on page 42)
69. Question: Can the Post Office Savings Bank (POSB) ATM card be used at other bank ATMs?
a) No. b) Yes, on National Financial Switch (NFS) enabled ATMs. c) Only at specific Post Office ATMs. d) Only for international withdrawals.
Answer: b) Yes, on National Financial Switch (NFS) enabled ATMs. (Refer to SCHEDULE V, TABLE II - on page 42)
70. Question: What is "SMS Banking" service for Post Office Savings Bank (POSB)?
a) Receiving bank statements via email. b) Receiving alerts and information about account transactions via SMS. c) Sending money via SMS. d) Only for balance enquiry.
Answer: b) Receiving alerts and information about account transactions via SMS. (Refer to SCHEDULE V, TABLE II - on page 43)
71. Question: What is "IVR Banking" service for Post Office Savings Bank (POSB)?
a) Banking services accessed through a video call. b) Banking services accessed through Interactive Voice Response (IVR) system. c) Banking services accessed through a live agent. d) Banking services accessed through written requests.
Answer: b) Banking services accessed through Interactive Voice Response (IVR) system. (Refer to SCHEDULE V, TABLE II - on page 43)
72. Question: What is "AePS" in the context of Post Office Savings Bank (POSB)?
a) Automated Payment System. b) Aadhaar Enabled Payment System. c) All Electronic Payment Services. d) Account and Electronic Payment System. Answer: b) Aadhaar Enabled Payment System. (Refer to SCHEDULE V, TABLE II - on page 44)
73. Question: Which of the following transactions can be performed using AePS at Post Office Savings Bank (POSB)?
a) Credit card payments. b) Cash deposit, cash withdrawal, balance enquiry, and mini statement. c) Loan applications. d) International money transfers. Answer: b) Cash deposit, cash withdrawal, balance enquiry, and mini statement. (Refer to SCHEDULE V, TABLE II - on page 44)
74. Question: What is "UPI" in the context of Post Office Savings Bank (POSB)?
a) Unified Postal Information. b) Unified Payments Interface. c) Universal Postal Identifier. d) Urban Postal Initiative.
Answer: b) Unified Payments Interface. (Refer to SCHEDULE V, TABLE II - on page 44)
75. Question: What is "IMPS" in the context of Post Office Savings Bank (POSB)?
a) International Money Processing Service. b) Immediate Payment Service. c) Indian Money Transfer Protocol. d) Integrated Mail Processing System.
Answer: b) Immediate Payment Service. (Refer to SCHEDULE V, TABLE II - on page 45)
76. Question: What is "NEFT" in the context of Post Office Savings Bank (POSB)?
a) National Electronic Fund Transfer. b) New Electronic Financial Transaction. c) National e-Payment Fund Transfer. d) Network Enabled Fund Transfer.
Answer: a) National Electronic Fund Transfer. (Refer to SCHEDULE V, TABLE II - on page 45)
77. Question: What is "RTGS" in the context of Post Office Savings Bank (POSB)?
a) Real Time Gross Settlement. b) Regular Transaction and Gifting Service. c) Rural Transaction Guarantee System. d) Rapid Transfer and Global Service.
Answer: a) Real Time Gross Settlement. (Refer to SCHEDULE V, TABLE II - on page 45)
78. Question: What is the primary purpose of the "Post Office Savings Account (POSA)"?
a) To offer long-term investments. b) To encourage savings among the general public and provide easy access to funds. c) To provide loans to individuals. d) To manage corporate finances.
Answer: b) To encourage savings among the general public and provide easy access to funds. (Refer to SCHEDULE V, TABLE II - on page 46)
79. Question: What is the minimum amount for opening a Post Office Savings Account (POSA)?
a) Rs. 10 b) Rs. 20 c) Rs. 50 d) Rs. 100
Answer: c) Rs. 50 (Refer to SCHEDULE V, TABLE II - on page 46)
80. Question: What is the minimum balance required to be maintained in a Post Office Savings Account (POSA) without penalty
? a) Rs. 50 b) Rs. 100 c) Rs. 200 d) Rs. 500 Answer: c) Rs. 200 (Refer to SCHEDULE V, TABLE II - on page 46)
81. Question: What happens if the minimum balance of Rs. 200 is not maintained in a Post Office Savings Account (POSA) at the end of the financial year?
a) The account is immediately closed. b) A penalty of Rs. 50 is deducted, and if the balance becomes zero, the account is closed. c) No penalty is charged. d) The account is converted to a different type. Answer: b) A penalty of Rs. 50 is deducted, and if the balance becomes zero, the account is closed. (Refer to SCHEDULE V, TABLE II - on page 46)
82. Question: Can a joint Post Office Savings Account (POSA) be opened?
a) No. b) Yes, by up to two adults. c) Yes, by up to three adults. d) Yes, by any number of adults. Answer: c) Yes, by up to three adults. (Refer to SCHEDULE V, TABLE II - on page 47)
83. Question: Can a minor open a Post Office Savings Account (POSA) independently?
a) Yes, at any age. b) Yes, if they are above 10 years of age. c) No, only through a guardian. d) Yes, with parent's consent regardless of age.
Answer: b) Yes, if they are above 10 years of age. (Refer to SCHEDULE V, TABLE II - on page 47)
84. Question: What is the primary feature of a "Post Office Time Deposit Account" (POTD)?
a) It allows daily withdrawals. b) It provides a fixed rate of interest for a fixed tenure. c) It is a recurring savings scheme. d) It is for short-term investments only.
Answer: b) It provides a fixed rate of interest for a fixed tenure. (Refer to SCHEDULE V, TABLE II - on page 47)
85. Question: What are the available tenures for a Post Office Time Deposit (POTD) account?
a) 1, 2, 3, and 5 years. b) 6 months, 1 year, 2 years. c) 1 year, 3 years, 5 years. d) 1 year, 2 years, 3 years, 4 years.
Answer: a) 1, 2, 3, and 5 years. (Refer to SCHEDULE V, TABLE II - on page 47)
86. Question: Can a Post Office Time Deposit (POTD) account be opened in the name of a minor?
a) No. b) Yes, if they are above 10 years of age. c) Yes, but only through a guardian. d) Yes, at any age. Answer: b) Yes, if they are above 10 years of age. (Refer to SCHEDULE V, TABLE II - on page 48)
87. Question: Is it possible to premature close a Post Office Time Deposit (POTD) account?
a) No, never. b) Yes, but with a penalty if closed before 6 months. c) Yes, after 6 months, but with interest forfeiture or reduced interest. d) Yes, always without any penalty.
Answer: c) Yes, after 6 months, but with interest forfeiture or reduced interest. (Refer to SCHEDULE V, TABLE II - on page 48)
88. Question: Can a Post Office Time Deposit (POTD) account be pledged?
a) No. b) Yes, as security to a bank or financial institution. c) Only for personal loans. d) Only for government schemes.
Answer: b) Yes, as security to a bank or financial institution. (Refer to SCHEDULE V, TABLE II - on page 49)
89. Question: What is the primary purpose of a "Post Office Recurring Deposit Account" (PORD)?
a) To provide a fixed monthly income. b) To encourage regular monthly savings over a fixed period. c) To offer immediate access to funds. d) To invest in the stock market.
Answer: b) To encourage regular monthly savings over a fixed period. (Refer to SCHEDULE V, TABLE II - on page 49)
90. Question: What is the fixed tenure of a Post Office Recurring Deposit (PORD) account?
a) 2 years b) 3 years c) 5 years d) 7 years
Answer: c) 5 years (Refer to SCHEDULE V, TABLE II - on page 49)
91. Question: What happens if a monthly deposit in a Post Office Recurring Deposit (PORD) account is not made on time?
a) The account is immediately closed. b) A default fee is charged for each missed instalment. c) The interest rate is reduced. d) The account is frozen.
Answer: b) A default fee is charged for each missed instalment. (Refer to SCHEDULE V, TABLE II - on page 50)
92. Question: Can a Post Office Recurring Deposit (PORD) account be prematurely closed?
a) No, never. b) Yes, after one year, with some conditions. c) Yes, after three years, with some conditions. d) Yes, after six months, with some conditions.
Answer: b) Yes, after one year, with some conditions. (Refer to SCHEDULE V, TABLE II - on page 50)
Post a Comment