POST OFFICE REGULATIONS – 2024 -1

 128. PA Exam Materials – Volume VI Part I & Miscellaneous Rules - 9
B.Rameshu, Divisional Secretary, AIPEU Group C, Tiruppattur Division

Book of Addressees' Instructions
• In offices that do not use the "Instruction Slips" procedure, written instructions from the public regarding redirection of postal articles, and the delivery of registered articles and payment of Money Orders to authorized agents, are recorded by the Deposit Assistant in Form M-32, known as the "Book of Addressee’s Instructions".
• The initials of the Assistant in charge of the concerned departments should be obtained against the entry.
• In each book, a few pages are allotted for each letter of the alphabet, and the gist of the instructions is recorded briefly and clearly in the ‘purport of instructions’ column.
• All instructions are communicated to the postmen and the relevant department.
Temporary Instructions (Book of Addressees' Instructions)
• Residents can provide written intimation regarding a change in their residential or official address to the concerned post office for delivery of items to the new address.
• Such intimation remains valid for a period not exceeding three months.
Permanent Instructions (Book of Addressees' Instructions)
• Instructions received from addressees authorizing the post office to deliver articles or pay money orders to persons other than themselves[cite: 357].
• Such intimation also remains valid for a period not exceeding three months.
Instruction Slip
• Members of the public provide written instructions concerning the delivery and redirection of their postal articles.
• In large offices, these instructions are communicated to the relevant departments and town Sub Offices in the form of an ‘Instruction Slip’, which provides the gist of the instructions.
• Instruction slips are prepared in duplicate using a carbonic process. The carbon copy for each department is sent to the Head Assistant, who retains it and returns the original acknowledging the carbon copy.
• Upon return from the departments, the original instruction slip should be filed with the original letters of instruction.
• The letters of instruction should be secured in daily bundles.
• Letters of instruction intended for Town Offices should be transferred to the registration department under acquaintance for dispatch to the concerned office by the first mail.